I was a client for 3 years perfect imited user and payer. I get a email 8/7/2012 telling me that the yearly renewel of $66.00 is due. I responded telling them that I will pay the amount due by a new credit card. Instead they put the charge through the old credit card on file that has an expired expiration date by 6 months or more. The card should not have worked. When I discovered this when my statement came out 30 days later I called them. They told me sorry , TOO LATE AS THEY CHUCKLED . I told them I cant have the charge put on that card and that it needs to be reversed and put on a different card that I receive reimbursement back from my company. They refused TO CORRECT, WHY?? READ MORE . They provided no solution whatsoever to the issue. I told them that they had no right or authorization to put a charge through on a expired credit card. They claim it was ok with Amex . American Express said it is NOT ok, except only when Im paying monthly NOT yearly... I called American Express to help resolve and they placed an inquiry on this matter for resolution and then I was going to pay on new card.
This is when MY FAX J2GLOBAL takes a BAD CUSTOMER SERVICE and turns IT into a OPPORTUNISTIC CIVIL EXtORTION . They say we will give you back MY FAX NUMBER number if I AGREE to a more COSTLY plan than what I had.....REMEMBER I WAS A PFAX CUSTOMER WITH UNLIMITED FAXES,,, NOW THIS CREDIT CARD MOVE WAS AN OPPORTUNITY TO CONVERT ME TO A HIGH COST PLAN, ALL CREATED BY THERE PUTTING A CHARGE THROUGH AN EXPIRED CREDIT CARD .The new proposed plan will limit my faxes, charge me more. SCHEME ALERT SCHEME ALERT SCHEME ALERT . These people are petty per page fax theives with no regard or common respect for a customer who uses there services. Do they spam people to rack up fax page charges ? Do they review sensitive information on faxes SCUM SCUM SCUM.. Canadian COMPANY that OUTSOURCES INDIA CALL CENTERS, at a $1.00 a DAY... WHAT DIRT BAGS....
HOW IS A COMPANY GOING TO SURVIVE TREATING CLIENTS SO BADLY?
FAX IS A DYING OUT TECHNOLOGY
BUYER BEWARE OF THIS OPPORTUNISTIC CIVIL EXTORTIONISTIC EXPIRED CREDIT CARD FRAUD PRACTICING COMPANY