• Report: #998720

Complaint Review: MYFEEPLAN.COM

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  • Submitted: Thu, January 17, 2013
  • Updated: Thu, January 31, 2013

  • Reported By: Mark — Robbinsdale Minnesota United States of America
MYFEEPLAN.COM
Internet United States of America

MYFEEPLAN.COM Scam, Unauthorized Bank Access, Internet

*REBUTTAL Owner of company: George We Can Help

*REBUTTAL Individual responds: owner

*REBUTTAL Owner of company: CS Response

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I was checking my bank account and a pending transaction with the description "MYFEEPLANCOM UT" showed up in the amount of $19.95. I looked them up and all I could find was complaints from other people being scammed. It took a while for me to actually find their website, and from what it said, they are a customer service business that gives out driving/criminal records(which I hadn't requested), and it still looks fishy because I was unable to find a phone number.

All I could do was use the live chat service to speak to a representative. In short I was asked to give the email address and zip code that where associated with my account on their website(which I never set up). I did and was asked if I would like to close the account and void the charges. I said yes and was given a confirmation number. 

I guess we'll see if it goes through but I'm disturbed as to how they got my info, and, if it's a legitimate company, why they didn't notify me via email of the charge or the account set-up.

This report was posted on Ripoff Report on 01/17/2013 03:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/MYFEEPLANCOM/internet/MYFEEPLANCOM-Scam-Unauthorized-Bank-Access-Internet-998720. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 3Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

George We Can Help

AUTHOR: JoshCustomerService - (USA)

George,

Please email josh@myfeeplan.com and I can offer you a refund of the charge. I apologize for any problems.

Thank you,

Josh F.
Customer Service Manager
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#2 REBUTTAL Individual responds

owner

AUTHOR: george - (United States of America)

a fee of 19.95 is take out of my credit card

 
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#3 REBUTTAL Owner of company

CS Response

AUTHOR: JoshCustomerService - (USA)

Dear Mark,

Please email josh@myfeeplan.com and I can offer you a refund of the services charged. I apologize for any inconvenience and I would like to help you in any way I can.

Thank you,
Josh F.
Customer Service Manager
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