- Report: #998720
Complaint Review: MYFEEPLAN.COM
| MYFEEPLAN.COM
Internet United States of America |
|
MYFEEPLAN.COM Scam, Unauthorized Bank Access, Internet
*REBUTTAL Owner of company: George We Can Help
*REBUTTAL Individual responds: owner
*REBUTTAL Owner of company: CS Response
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All I could do was use the live chat service to speak to a representative. In short I was asked to give the email address and zip code that where associated with my account on their website(which I never set up). I did and was asked if I would like to close the account and void the charges. I said yes and was given a confirmation number.
I guess we'll see if it goes through but I'm disturbed as to how they got my info, and, if it's a legitimate company, why they didn't notify me via email of the charge or the account set-up.
This report was posted on Ripoff Report on 01/17/2013 03:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/MYFEEPLANCOM/internet/MYFEEPLANCOM-Scam-Unauthorized-Bank-Access-Internet-998720. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 REBUTTAL Owner of company
George We Can Help
AUTHOR: JoshCustomerService - (USA)
SUBMITTED: Thursday, January 31, 2013
POSTED: Thursday, January 31, 2013Please email josh@myfeeplan.com and I can offer you a refund of the charge. I apologize for any problems.
Thank you,
Josh F.
Customer Service Manager
#2 REBUTTAL Individual responds
owner
AUTHOR: george - (United States of America)
SUBMITTED: Wednesday, January 30, 2013
POSTED: Wednesday, January 30, 2013#3 REBUTTAL Owner of company
CS Response
AUTHOR: JoshCustomerService - (USA)
SUBMITTED: Monday, January 21, 2013
POSTED: Monday, January 21, 2013Please email josh@myfeeplan.com and I can offer you a refund of the services charged. I apologize for any inconvenience and I would like to help you in any way I can.
Thank you,
Josh F.
Customer Service Manager

