- Report: #211157
Report - Rebuttal - Arbitrate
Complaint Review: Maaco Collision Repair And Auto Painting
Maaco Collision Repair And Auto Painting552 Northland Blvd Cincinnati, Ohio U.S.A.
Maaco Collision Repair And Auto Painting Ripoff Hank Bucklin Rude Yelling Cursing Terrible Customer Service Stay Away From Maaco Cincinnati Ohio
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On July 8, 2006 we took the van to Maaco Collision Repair and Auto Painting on Northland Blvd in Cincinnati, Ohio. This establishment is owned and operated by Hank Bucklin. We asked him to match the Honda color, researched the paint code and even made a trip to a Honda dealership to verify the color.
After several trips back to Maaco and more than 10 phone calls, the end result is a van that looks nothing like the Honda color. In my attempts to have the situation corrected to my wife's satisfaction, the owner, Hank Bucklin, has yelled at me and raised his voice on several occassions, cursed at me, ignored my phone messages, and has generally treated me and my wife like dirt.
You can read all the specifics, including many actual quotes by Hank Bucklin, the owner, at http://www.maacoscrewedme.com
As of last update, on September 15, 2006, the situation is still not resolved. I have never had a worse customer service experience and would advise people to choose a different company.
This report was posted on Ripoff Report on 09/15/2006 09:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Maaco-Collision-Repair-And-Auto-Painting/Cincinnati-Ohio-45240/Maaco-Collision-Repair-And-Auto-Painting-Ripoff-Hank-Bucklin-Rude-Yelling-Cursing-Terrible-211157. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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