- Report: #1088419
Report - Rebuttal - Arbitrate
Complaint Review: Mac Churchill Acura
Mac Churchill Acura3125 NE Loop 820 Ft Worth, Texas USA
Mac Churchill Acura Do not buy a car from them! Broken cars, Buyer Beware!! Ft Worth Texas
*Author of original report: complaint was resolved
*Consumer Comment: question
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I bought a used Mercedes GL450 from this dealership and what a mistake that was. They claim to be honest and service oriented but that is simply not true. The car steering was very difficult from the moment I pulled out of the parking lot. Im not sure what they did to the car in make ready, but I had a very hard time driving the car home. I even called the salesperson after I drove it off the lot and told him there was a steering problem, he said the dealership does not work on Mercedes, so I should take it to a Mercedes dealer for service. I took it same day to Mercedes of Plano and they diagnosed it as a bad power steering pump right away. Now the management at Mac Churchill refuse to do anything to compensate me for this $1200. repair that they were unable to fix.
The used car manager Cheryl Warren has let me know that the car had no warranty and was sold AS IS, and yes I know that. However I thought there would be some business ethics or morals shown on the part of Mac Churchill name, or the management in the dealership, who deep down know they sold me a car that was dangerous and undrivable. I did a short test drive on the car, All I can think of is they must have first revved up the engine to lubricate the steering fluid pump,which wore off when I drove it home. Dont be a victim to their unscrupulous business practices, they are very slick so stay away and buy a car somewhere else!!
This report was posted on Ripoff Report on 09/30/2013 03:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mac-Churchill-Acura/Ft-Worth-Texas-76137/Mac-Churchill-Acura-Do-not-buy-a-car-from-them-Broken-cars-Buyer-Beware-Ft-Worth-Texa-1088419. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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