• Report: #543829

Complaint Review: MacDealz - Our Net Services

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  • Submitted: Tue, December 22, 2009
  • Updated: Tue, December 22, 2009

  • Reported By: derekbess — Fort Myers Florida United States of America
MacDealz - Our Net Services
147 Firwood Dr. St. Louis, Missouri United States of America

MacDealz - Our Net Services - Richard Wilson Bought Mac G5 off Ebay that was damaged and didn't work! St. Louis, Missouri

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November 24th, 2009 I purchased a Mac G5 Dual Core 2.0 GHZ computer from Richard Wilson from Macdealz off of Ebay. When I got the computer I immediately took it out of the box and turned the computer on. The computer turned on and then shut off about 5 minutes later. After that I would turn the computer back on to find it get stuck on the startup screen and the computer fans would turn up so loud it sounded like the computer was going to blow up.

I took the computer to a mac center and they told me the harddrive was bad. So when i got home i put my backup harddrive in to test the computer and I still had the same problems with the computer not working. So after getting fed up with the computer I notified Richard Wilson of Macdealz from Ebay that I was shipping the computer back.

These are emails from Richard himself:

Odd for a hard drive to go bad. If that is all it is then you should send the hard drive back for replacement. There is a 30 day warranty on all the hardware, but sending the whole computer back is obviously a lot more expensive (and risky since packing is a challenge). Let me know what you want to do.
Thanks, Richard / MacDealz


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Oh, if your old computer is a G5 then you can just put in the old hard drive an go back to work; if not, then send back the hard drive.
Thanks, Richard / macdealz


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Hi,
I'm sorry your computer didn't work the way we expected it to. I can understand your feeling about the computer.

I test everything I ship before sending. I boot the computers numerous times during the process of getting them ready for shipping. Your computer was started up to the hard and the start screen prior to shipping; so, whatever happened happened after that. Unfortunately, I don't have any more of these computers right now. Sending it back for a refund is a possibility, but not likely the best one for either of us. This is particularly not the best if the problem is just an easily replaces hard drive.

Let me know what you think.
My apologies for the problem.


Thanks, Richard / MacDealz




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Look down, scroll down, to the bottom of this email for the address.
I just bought another one of these G5s, btw.
Thanks, Richard / MacDealz


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I Spend $447 on the computer plus an additional $40+ dollars on shipping the computer back to Richard wilson of Macdealz from Ebay. Once he received the computer he told me the computer had been damaged during shipping. He said that the harddrive was damaged and the case was damaged from not being packed correctly which is not the case here. After talking to him for a good 10 minute he wasn't wanting to give me a new computer or refund like he stated in the email response we had with each other.

Luckly, I've contacted Ebay and I have disputed the wrong doing of Mr. Wilson of Macdealz. Hopefully this issue will be resolved in a timely manner.

I suggest not buying from Richard Wilson of Macdealz on Ebay.

This report was posted on Ripoff Report on 12/22/2009 02:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/MacDealz-Our-Net-Services/St-Louis-Missouri-63119/MacDealz-Our-Net-Services-Richard-Wilson-Bought-Mac-G5-off-Ebay-that-was-damaged-and-d-543829. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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