• Report: #984129

Complaint Review: Mace Sports

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  • Submitted: Tue, December 18, 2012
  • Updated: Wed, December 26, 2012

  • Reported By: Williams — Montgomeryville Pennsylvania USA
Mace Sports
6921 Industrial Drive Mebance, NC Internet United States of America

Mace Sports Mace Sports Inc. Bad Business..Horrible Customer Service..No Return Calls... Internet

*REBUTTAL Owner of company: Mace Sports is a Highly Reputable Business

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Yea, I am a "Victim" of Mace Sports Horrible Business Practices. I purchased a firearm from Mace Sports through Guns of America online auction site. The price of the Glock was Extremely High but it was for the Dark Earth Glock 21 which is a rare firearm with this configuration. However, I am Sorry I bought the Glock from these CLOWNS and should of done some Research on the company prior to mailing my money to them.After winning the auction I received an email from Mace Sports saying Congrats on winning the Dark Earth Glock. Please mail a copy of your Sate DL to us so we can complete the purchase. I'm like Whoa.... Huh?? Correct me but individuals buying firearms must have a licensed FFL Dealer complete the transfer. ID is checked by transferring FFL Dealer not by the seller. I immediately contacted Mace Sports and disputed sending a copy of my ID and was told since I was paying with Postal Money Order there was no need to provide a copy of my state issued ID. Well It gets better...The B.S.After I mailed Mace Sports my USPS Money Order. Mace Sports "Claim" they never received it in the mail....How Ironic?? I know the Postal Service skipped over your business and never delivered the Money Order. Right? I Should of mailed it certified or with delivery confirmation. Dealing with these CLOWNS should of crossed my "T's" and dotted my "i'' because Mace Sports is not a credible business .I never in the past experienced so much B.S. and Run Around until conducting business with Mace Sports.

I contacted the USPS and completed a Form 6401 and paid  the $5.50 for the Post Office to perform a check to see if this company had cashed my  USPS Money Order.  The company is a complete joke. No returned calls, no follow up emails, etc.  Don't waste your time doing business with these "A" %$#*$. These "Fools" will give you the "Run Around" and try and keep your money.. You've been WARNED

This report was posted on Ripoff Report on 12/18/2012 09:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mace-Sports/internet/Mace-Sports-Mace-Sports-Inc-Bad-BusinessHorrible-Customer-ServiceNo-Return-Calls-I-984129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Mace Sports is a Highly Reputable Business

AUTHOR: Mace Sports - (United States of America)

As you can see from the below message contact we did everything we could to sell this firearm to this gentleman - after all, that is why we're in business.  He said that he had contacted the Post Office and that they said that Mace Sports had cashed the Money Order.  He then questioned "what was going on with our accounting department".  I can assure you that Mace Sports never received nor cashed his money order.  If we had cashed his money order then he would Im sure, show proof of that here.  He is accusing Mace Sports of Felony Fraud.  Mace Sports has been in business for 29 years and is a highly reputable business.  I have not a clue why this gentleman is slandering my company but I have forwarded all information to my attorney and GunsAmerica for review.  Ripoff Report would do well to remove this slander from their site.

Linda Mace
Mace Sports, Inc.
Mebane, NC
sales@macesports.com

www.macesports.com 
1st Contact:

From:GlockRock23(Verified)

To: Mace Sports

Date: Tuesday, 12/4/2012 at 9:33 PM EST
Subject:Question on Listing : Glock 21 Gen4 G4 FDE Flat Dark Earth 45ACP NIB

I buy the Glock 21 Gen4 FDE Flat Dark Earth $619.00 shipped

1st Response:

From: Mace Sports
To:GlockRock23(Verified)
Date:Wednesday, 12/5/2012 at 2:52 PM EST
Subject: Re:Buyer Inquiry On Listing #920122563 - Question [ Glock 21 Gen4 G4 FDE Flat Dark Earth 45ACP NIB ]

Mr. Williams,

The Glock is $619 plus shipping/handling. Shipping/handling is two day air and would likely be $25-30.

Thank you,
Mace Sports

2nd Contact:

From:GlockRock23(Verified)
To: Mace Sports
Date:Wednesday, 12/5/2012 at 5:02 PM EST

Subject: Re:Offer on Listing

Please send me information as to how to pay for this purchase including your GunsAmerica
Verified Address if you have one.

3rd Contact:

From:GlockRock23(Verified)
To: Mace Sports
Date:Thursday, 12/6/2012 at 11:50 AM EST
Subject: Re:Your Inquiry on GunsAmerica Listing #920122563 | Glock 21 Gen4 G4 FDE Flat Dark Earth 45ACP NIB

Following up to see if you received my dealers FFL. Please let me know if you received it.
If you have not received it I will contact him and have him resend it.
Thanks,
Bernie Williams

Sent from my iPhone

3rd Response:

From: Mace Sports
To:GlockRock23(Verified)
Date:Thursday, 12/6/2012 at 12:22 PM EST

Subject: Re:Your Inquiry on GunsAmerica Listing #920122563 | Glock 21 Gen4 G4 FDE Flat Dark Earth 45ACP NIB

Mr.Williams,
Mace has the FFL.
Thank you,
Leon
Mace Sports

4th Contact:

From:GlockRock23(Verified)
To: Mace Sports
Date:Thursday, 12/6/2012 at 5:31 PM EST
Subject:  Your Inquiry on GunsAmerica Listing #920122563 | Glock 21 Gen4 G4 FDE Flat Dark Earth 45ACP NIB

Ok thanks for the follow up. USPS Money Order should be there any day now. Please email me a tracking number upon shipping the FDE Glock. Thank you.

5th Contact:

From:GlockRock23(Verified)
To: Mace Sports
Date:Tuesday, 12/11/2012 at 4:09 PM EST
Subject: Re:Re:Your Inquiry on GunsAmerica Listing #920122563 | Glock 21 Gen4 G4 FDE Flat Dark Earth 45ACP NIB

Please keep me posted because if you do not get it by tomorrow. I will contact the Post Office and have them do a trace on the Money Order. Thanks

5th Response:
From: Mace Sports
To:GlockRock23(Verified)
Date:Tuesday, 12/11/2012 at 11:52 AM EST
Subject: Re:Your Inquiry on GunsAmerica Listing #920122563 | Glock 21 Gen4 G4 FDE Flat Dark Earth 45ACP NIB

Mr.Williams,
The USPS money order did not arrive as of yet. I would think it should have arrived by now. It is, however, a high volume time of year for mail perhaps we should give it another few days. I just wanted you to know the status
Thanks,
Leon
Mace Sports

6th Contact:
From:GlockRock23(Verified)
To: Mace Sports
Date:Wednesday, 12/12/2012 at 3:16 PM EST
Subject:Re:Re: Your Inquiry on GunsAmerica Listing #920122563 | Glock 21 Gen4 G4 FDE Flat Dark Earth 45ACP NIB

Leon,
I contacted the USPS this morning regarding MO# 19981991160 and was informed this money order was cashed by Mace Sports. What is going on with your accounting department?

6th Response:
From: Mace Sports
To:GlockRock23(Verified)
Date:Wednesday, 12/12/2012 at 8:44 PM EST
Subject:Re:Re:Re: Your Inquiry on GunsAmerica Listing #920122563 | Glock 21 Gen4 G4 FDE Flat Dark Earth 45ACP NIB

Mr Williams,
You need to have the post office give you verification that this money order was cashed in Mebane NC by Mace Sports because we have not received or cashed your money order. The post office web site shows the following information...

"Lost or stolen? Well replace a lost or stolen money order for a fee. Just complete and submit PSForm 6401 Money Order Inquiry, available at your local Post Office. Once weve completed a payment inquiry on the status of the money order, well issue areplacement."

It is my understanding that there is no way of tracing a money order immediately to tell if it has been cashed, it takes days. So who ever told you that it had been cashed by Mace Sports was wrong.

Linda Mace

7th Contact:
From:GlockRock23(Verified)
To: Mace Sports
Date:Friday, 12/14/2012 at 8:05 PM EST
Subject: Re:Offer on Listing

Please send me information as to how to pay for this purchase including your GunsAmerica
Verified Address if you have one.

8th Contact:
From:GlockRock23(Verified)
To: Mace Sports
Date:Friday, 12/14/2012 at 8:20 PM EST
Subject: Re:Offer on Listing

Have you received my payment yet?
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