• Report: #541650

Complaint Review: Mack Camera Service CVonfirmation

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  • Submitted: Fri, December 18, 2009
  • Updated: Fri, January 01, 2010

  • Reported By: Archie — Lumberton North Carolina United States of America
Mack Camera Service CVonfirmation
200 Morris Ave Springfield, New Jersey United States of America

Mack Camera Service CVonfirmation I bought a warnity from Mack Camera on a new camera. I sent it to them ups and got a conformation of them recieveing it. It has been 46 days since Tony signed oe reciept of recieveing it. Springfield, New Jersey

*UPDATE Employee: RA#315741

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I bought a camera with extended insurance. i can not get my camera back. a man by the name of tony with mack camera recvieved it 46 days ago. all they do is tell me they are working on it. now they tell me they sent it back to the factory.i can not get any responce of a factory number. my ra number is 315741. i need help with this company

This report was posted on Ripoff Report on 12/18/2009 07:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mack-Camera-Service-CVonfirmation/Springfield-New-Jersey-07081/Mack-Camera-Service-CVonfirmation-I-bought-a-warnity-from-Mack-Camera-on-a-new-camera-I-541650. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

RA#315741

AUTHOR: Desiree - (U.S.A.)

My name is Desiree and I am the Customer Relations Supervisor for Mack Camera.  We sent your unit to Olympus for repair.  Olympus has shipped your unit back to us and we are awaiting your shipping payment in order to proceed further. You can contact me via email at helpdesk@mackcam.com if you need additional assistance.

Thank you,

Desiree 

 

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