- Report: #558196
Report - Rebuttal - Arbitrate
Complaint Review: Macy Credit Card
Macy Credit Card Macys failed to mail me a statement and charged me late fee and interest. Carrollton, Texas
*UPDATE Employee: No statment recieved
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Macy's failed to mail the store billing.
The lady insisted I pay my bill with her. I did not even know what the charges were for. In any case, I did pay what I owed and then asked for the card to be closed due to them not sending a statement. I had been with them for several years and always paid my bill off. She did agree and did see when I had always paid them on time and in full each time a payment was made.
They did not tell me what I was paying, nor did she know. I did get on line and did see that 29.00 was for a late fee and a 2.00 finance charge. I still do not know what I was paying for other than those charges. I would suggest you do not, DO Not, use Macy's credit card for purchases from them nor their Visa card. I also suggest you never go paperless like they want you to do.
This report was posted on Ripoff Report on 01/21/2010 07:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Macy-Credit-Card/Carrollton-Texas-75007/Macy-Credit-Card-Macys-failed-to-mail-me-a-statement-and-charged-me-late-fee-and-interest-558196. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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