AFTER 5 MONTHS OF CALLING TO CANCEL A SO CALLED CREDIT PROTECTION FEATURE THAT CHARGES ME $4 TO $5 A MONTH (THAT I DID NOT ASK TO HAVE ON MY ACCOUNT), I STILL AM BEING CHARGED FOR IT.
I opened a Macy's account in November of 2005, in January 2006, I noticed that I was recieving bills with little $4 and $5 charges every month. When I called Macy's and inquired, they claimed the charges aren't thiers. But it's on my Macy's bill. (So---you are charging my card with some merchandise or service that doesn't belong to you--without my consent?)
They gave me Credit Pro's phone number--which happens to be a part of Macy's--they said. Just a different department. I called them, and asked them to remove this service and the charges off of my bill. They said they would, but claimed that I ordered the service when I signed up with Macy's. (If that was so, why am I billed 2 months after my supposed sign up?)
They didn't remove the charges. I called in Janurary, Feb, March, April, May---and in June--you guessed it, ANOTHER $4 FOR THE SERVICE. I emailed Macy's, I called Macy's, I even wrote Macy's, and thier so called Credit Pro, and I got little or no response, smart aleck and rude people on the phone from Credit Pro-- BOTTOM LINE IS THEY DO NOT WANT TO STOP CHARGING MY CARD.
THIS IS A COMPLETE RIP OFF. BEWARE OF SIGNING UP FOR MACY'S CREDIT CARDS WHILE OUT SHOPPING. THEY WILL HAVE YOU SIGN A SLIP OF PAPER, ENTICE YOU WITH SOME DISCOUNT FOR APPLYING, AND THE NEXT THING YOU KNOW YOU HAVE SOME 3RD PARY VENDOR CHARGES ON YOUR ACCOUNT--AND THEY DO NOT--REPEAT--THEY DO NOT WANT TO REMOVE THE CHARGES. THESE CREDIT PROTECTION PEOPLE MAKE A LIVING OFF OF RIPPING YOU OFF!!!!