- Report: #1073258
Report - Rebuttal - Arbitrate
Complaint Review: Macy's
Macy'sMason, Ohio USA
Macy's Department Store Unfair late fee Mason Ohio
*Consumer Comment: Does not add up...
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I made a payment to Macy's for charges of $109.39 per check #989 on July 4, 2013 with the payment due date of 7/9/13. My bank account showed that check clearning on 7/8/13. On August 7, 2013 I received a paper bill stating that I owed $136.61 which included a late fee of $25.00.
I contacted Macy's per chat line (Michael D.) and was informed that I needed to make my payment 7 to 10 days before the payment due date in order to insure time for business process. I was informed after the chat that I would not be charged the late fee because I was a good consumer.
I do not feel that I should have been charged a late fee at all, spend extra time trying to resolve the issue or be concerned about having any negative effect on my credit rating.
This report was posted on Ripoff Report on 08/05/2013 02:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Macys/Mason-Ohio/Macys-Department-Store-Unfair-late-fee-Mason-Ohio-1073258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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