- Report: #321736
Report - Rebuttal - Arbitrate
Complaint Review: Macys
Macyswww.macys.com Nationwide U.S.A.
Macys Unauthorized Charge, Unprofessional, Sloughtful, Disgraceful!!! Internet Nationwide
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I got a Detailed Transaction Data Report from Visa Transaction Research Service that gave me a documented copy of the time, and date that Macy's took the funds off my visa. I have been thru countless emails of constant back and fourth with absolutely No Progress from Macy's.
Their Customer Service Lacks in great detail any degree of Professionalism, this document was sent to them as proof in a pdf file, they claim that because of Virus I should send it via text, this was also sent via text, and they still refuse to put my funds back on my visa.
Now they say there was no purchase, meaning if there was no purchase they would not take funds off my visa. I feel violated, frustrated, disgusted, and dissapointed with Macy's, one would expect a certain level of class with a store as such, that is considered the largest or one of the largest stores in the U. S.
I strongly advise any and everyone NoT To Ever Make a Purchase Online At Any Macys Location!!! Something has to be done, this company needs to pay for ripping off hard working honest customers!
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 03/27/2008 05:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Macys/nationwide/Macys-Unauthorized-Charge-Unprofessional-Sloughtful-Disgraceful-Internet-Nationwide-321736. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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