- Report: #121083
Report - Rebuttal - Arbitrate
Complaint Review: Magazine Service Of America
Magazine Service Of America7378 W. Atlantic BLVD #222 Margate Florida 33063 Margate, Florida United States of America
Magazine Service Of America - Margate FL Had a subscription service but this company tricked me into signing with them, now i pay 19.99 & 57.48 month Margate Florida
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Then in september, I worked it down to 19.99 and around the same time. Magazine Services Of America gives me a call and somehow had my information about the magazines I had previously been receiving and gave me a better off since Virgina company held off a month with out my 5 magazines. i though the company moved and gave me a better deal for just missing out my month, their offer was great and they recorded the whole agreement ( which i will talk about later), Then they sent me a letter in the mail about their service and I found out they were two separate companies, and Magazine service of america started charging me $57.48 starting september to this month( and one the conversation i remembered the service was cheaper then this). The dumb thing is its the same magazines from virginia club so I was noticing something fishy, to try to distinguish it I included playboy in the virginia one which magazine of america didn't have in their deal. It was kind of obvious which company was sending the magazines and which wasn't. I now forced to pay 19.99 from virginia company and 57.48 for magazine service of america and receiving the same magazine.
I called Magazine service of america to cancel a few times always busy. i got through today and this guy answers and I asked about my total amount and it was 977.16 for paying 57.48 for 20 months and so I decided to cancel and he put me on hold for 30 minutes and next thing you know a a snotty women picks up I tell her the whole process again as if they didn't know who I was. i told her I wanted to cancel and she told me my canceling was up and I had to pay and I spend about another 30 minutes telling her my situation of how this company tricked me into thinking its a the same company and all she did was tell me that its a separate service and that "I should of known about it from the begining" But I never knew about it and I never signed a contract to enter into it. I remember signing a contract for virginia company but not for this company so I assumed it was the same company. If I did know it was a separate company, I wouldn't of signed up for another service because I already have alot of magazines coming from virginia company, why would I want more, I told her that and all of a sudden she gets all snooty and bitchy ( bad customer service, so I decided I am going to cancel and she tells me "Call back monday" crap and that no one is availble fo rthat service, I mean whats ups with that, she gives me her extention 121 and I have to call back monday to cancel but she has already told me about the amount to pay and its half the price of 977.16 about $488.58, I mean come on why can't you just cancel the service if the service didn't even start yet. I already went ahead and blocked this service form charging my master card and I have to wait to file a report but till then I have to wait till monday o see if they pull some trick on me by reducing my price and extending it for another f***ing month or something, so frustrating and I feel so ripped off and cheated of my money.
Alan New York, New York
This report was posted on Ripoff Report on 12/03/2004 01:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Magazine-Service-Of-America/Margate-Florida-33063/Magazine-Service-Of-America-Margate-FL-Had-a-subscription-service-but-this-company-trick-121083. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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