- Report: #914582
Report - Rebuttal - Arbitrate
Complaint Review: Magic Jack
Magic JackWest Palm Beach, Florida United States of America
Magic Jack First time ever filed "MagicJack Ripoff" report. Hope you can avoid this company West Palm Beach, Florida
*General Comment: It Works For Me
*General Comment: What makes you think it it Magic Jacks problem?
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Now my father ran into the same problem with his magic jack with 5 year plan. He also paid a lot of money for the jack/ 5 year plan/ international minutes ( spent about $100 ). Now it's his 3rd year to use magicjack but suddenly his service is cut ( dead phone with no ring tones )--He is no longer able to use magicjack. He paid $250 for service for 5 years and $100 worth of minutes to call PR China now half way he is not able to use the service at all. He should at least get $150 back for magicjack's problem.
There is no customer service. The live help is not helpful -- just take down your info and promise someone will be in touch and no one will ever get in touch with you...You wait for ever, no email, no phone calls, nothing.
This report was posted on Ripoff Report on 07/19/2012 03:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Magic-Jack/West-Palm-Beach-Florida-/Magic-Jack-First-time-ever-filed-MagicJack-Ripoff-report-Hope-you-can-avoid-this-compa-914582. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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