- Report: #406951
Report - Rebuttal - Arbitrate
Complaint Review: Magic Jack
Magic Jackmagicjack.com Internet U.S.A.
Magic Jack 1 year plus 5 year plan = 6 years total -- Magic Jack can't count! Internet
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I saved the email that said I bought SIX years of service, but because I have no option but to "chat" with their agents, I can't get through to anyone to take care of this! There is NO customer service I can contact, either by phone or email, so I guess I have to resort to Better Business Bureau again. I can't believe "Felix" has a job title of supervisor when he provides such poor customer service. I think he ought to be demoted or fired for being so rude!
Dan Borislow, how about some REAL customer service options???
This report was posted on Ripoff Report on 01/01/2009 12:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Magic-Jack/internet/Magic-Jack-1-year-plus-5-year-plan-6-years-total-Magic-Jack-cant-count-Internet-406951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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