- Report: #1027432
Report - Rebuttal - Arbitrate
Complaint Review: Magic Jack
Magic Jack "Free local and Long Distance calls" no more, Internet
*Consumer Comment: Magic Jack blocking long distance carrier
*Consumer Comment: Magic Jacks work exactly as described.
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The website still states in Bold letters "FREE! Local and long distance calls"
I did the live chat to get explanations, and was told that conference line, or platform, are charged. I did ask at what rate, they do not have that information. I would have to pay a block of $10, $20, etc into my account and only then I will receive a recorded message stating how many minutes I can talk the that particular phone number that is not compatible with the Magic Jack system.
Total false advertisement, this did not exist 4 or 5 years ago when i subscribed to Magic Jack. All of a sudden this gets implemented. I would not recommend this service to anyone anymore. I will simply let my service expire in a few months and not bother to renew it anymore.
Most of my calls are to corporations in the US, and I am assuming they use some sort of computer/network phone lines. Most of my calls are now being rejected by that above message to buy prepaid minutes.
Buyer Beware, Its not FREE
This report was posted on Ripoff Report on 03/12/2013 08:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Magic-Jack/internet/Magic-Jack-Free-local-and-Long-Distance-calls-no-more-Internet-1027432. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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