• Report: #966165

Complaint Review: Magic Jack

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  • Submitted: Wed, November 07, 2012
  • Updated: Wed, November 07, 2012

  • Reported By: joey — Lincolnton North Carolina United States of America
Magic Jack
Internet United States of America

Magic Jack MAGIC JACK TOOK MY MONEY BUT DIDN'T TURN MY PHONE ON HAVING TO DISPUTE THE CHARGES WITH CREDIT CARD Internet

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I PAID MY MAGIC JACK  ONLINE AND THEN THE SITE CLOSED AND MY MAGIC JACK WAS NOT TURNED BACK ON I WENT TO THE MJ CHAT SITE AND SPENT ABOUT AN HOUR WITH THEM THEY SAID THEY DIDN'T CHARGE MY CARD CAPITAL ONE GAVE THIS APPROVAL CODE 04299Z THE MONEY IS GONE BUT NO PHONE MAGIC JACK SHOWS UP ON MY CAPITAL ONE CARD AND THE CAHRGES SAY MAGIC JACK $31.39 BUT MJ  SAID THEY DIDN'T CHARGE ME AND DIDN'T HAVE ANY RECORD OF A CHARGE  TO MY CARD SO I HAVE TO DISPUTE THE CHARGE THEY TOLD ME THAT IT WAS  A HOLDING CHARGE THAT WOULD NOT GO THRU FOR ME JUST TO WAIT CAPITAL ONE SAID THE MONEY WAS DEBIT FROM MY ACCOUNT AND NOT A CHARGE AND THEY COULD NOT REVERSE THE CHARGE ONLY DISPUTE THE CAHRGE AND GET THE MONEY BACK IN ABOUT A WEEK MAGIC JACK NEEDS A PHONE # WITH AN ACTUAL LIVE PERSON PEOPLE KEEP UP WITH YOUR CREDIT CARD/DEBIT CARD CHARGES ??? YOU NEVER KNOW WHEN SOMEONE DON'T CHARGE THE CARD BUT YOUR MONEY GETS GONE !!

This report was posted on Ripoff Report on 11/07/2012 07:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Magic-Jack/internet/Magic-Jack-MAGIC-JACK-TOOK-MY-MONEY-BUT-DIDNT-TURN-MY-PHONE-ON-HAVING-TO-DISPUTE-THE-CHA-966165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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