• Report: #903815

Complaint Review: Magic Jack

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  • Submitted: Wed, June 27, 2012
  • Updated: Wed, June 27, 2012

  • Reported By: Design Guy — Missouri United States of America
Magic Jack
Internet United States of America

Magic Jack Magic Jack Plus Still needs Router - was told I would get free but did not, Internet

*Consumer Comment: I got ripped off too

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Two MAJOR issues

1 - I was sent an email that I would be able to upgrade from Magic Jack to Magic Jack Plus FREE.

I was charged over $69. I complained and was told they would get back to me.. THEY DID NOT.What a fraud.


2 - All the commercials show Magic Jack Plus as working without a computer.  It shows ONLY plugging the MJ+ into a wall outlet and a phone into it.  BUT.  IT REQUIRES a modem or router that is never shown or talked about on TV or internet ads.

I tried to return it and the original MJ and was told I would be sent information on how to get all my monies returned.  This DID NOT happen either.


This report was posted on Ripoff Report on 06/27/2012 04:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Magic-Jack/internet/Magic-Jack-Magic-Jack-Plus-Still-needs-Router-was-told-I-would-get-free-but-did-not-Int-903815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

I got ripped off too

AUTHOR: Dropkick Murphy - (USA)

I bought a new vehicle yesterday and on the way home it ran out of fuel. The commercials for the car don't show anyone stopping at a gas station. How was I supposed to know that it needed fuel to operate? This is FRAUD, bait & switch, and I want to start a class action suit!
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