- Report: #903815
Report - Rebuttal - Arbitrate
Complaint Review: Magic Jack
Magic JackInternet United States of America
Magic Jack Magic Jack Plus Still needs Router - was told I would get free but did not, Internet
*Consumer Comment: I got ripped off too
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1 - I was sent an email that I would be able to upgrade from Magic Jack to Magic Jack Plus FREE.
I was charged over $69. I complained and was told they would get back to me.. THEY DID NOT.What a fraud.
2 - All the commercials show Magic Jack Plus as working without a computer. It shows ONLY plugging the MJ+ into a wall outlet and a phone into it. BUT. IT REQUIRES a modem or router that is never shown or talked about on TV or internet ads.
I tried to return it and the original MJ and was told I would be sent information on how to get all my monies returned. This DID NOT happen either.
This report was posted on Ripoff Report on 06/27/2012 04:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Magic-Jack/internet/Magic-Jack-Magic-Jack-Plus-Still-needs-Router-was-told-I-would-get-free-but-did-not-Int-903815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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