• Report: #895770

Complaint Review: Magic Jack

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, June 11, 2012
  • Updated: Mon, June 11, 2012

  • Reported By: Robert — Maurice Louisiana United States of America
Magic Jack
Internet United States of America

Magic Jack MagicJack Phone service Refused to transfer years of service I already paid for to a new number due to failure of their previous device. Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I have been a loyal customer of Magicjack phone service for years.  After a year I renewed it for 5 years using a credit card.  The magicjack broke after one more year and  I had to purchase a new one with a totally different phone number.  This one expired in one year.  I contacted them about the extra years I had on the old one and they said that the service was not transferable even though a few minutes before  another chat person said it was transferable standard to standard service.  I asked this chat person how could I go back and use the old number and service and she said it could not be done, she continued to give me the runaround and in so many words that it could not be done...I then asked for her full name and the other chat person.  She refused to give it to me and refused to give the business address.  Then she cut me off.  Her name was Mylene and the other chat person was Adam.  I would very much like to open up a civil matter against not only magicjack but everyone who sells it like BestBuy, Radioshack, etc.  Because they are selling inferior and fradulent products.  There is something up about a company that will not give the chat persons last names or business addresses and not courteous to help its customers.  Thank you.

This report was posted on Ripoff Report on 06/11/2012 08:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Magic-Jack/internet/Magic-Jack-MagicJack-Phone-service-Refused-to-transfer-years-of-service-I-already-paid-for-895770. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Magic Jack

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory