- Report: #972224
Report - Rebuttal - Arbitrate
Complaint Review: Magic Jack
Magic JackInternet United States of America
Magic Jack When Free is NOT free and MagicJack gleefully quotes their EULA instead of fixing the problem. Internet
*Consumer Suggestion: This is an industry problem
*Author of original report: UPDATE: "Free" actually costs ~ 4.4247 cents per minute
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This change from "free calls" to charging for every call to certain area codes is a dramatic shift in policy and ethics. I believe this company should defend what appears to me to be a "bait and switch" policy in court as a defendant to a class action suit on behalf of defrauded customers.
There's no FREE calls to area code 580 and others, so I will not recommend MagicJack to anyone.
Is anyone having the same problems with calls that used to go through with no trouble now being blocked unless you pay extra per minute for "free calls"?
This report was posted on Ripoff Report on 11/21/2012 12:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Magic-Jack/internet/Magic-Jack-When-Free-is-NOT-free-and-MagicJack-gleefully-quotes-their-EULA-instead-of-fix-972224. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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