Magic Jack/YMax Corp Magic Jack It Does not work Internet

Bought a magic jack on Dec. 24, 2009 along with a new computer.  Set my computer installed magic jack and it worked for about 5 days.  Had to reboot my computer and when it came back up magic jack didn't.  Spent 5 evenings with tech chat and did everything they told me to and nothing worked, was just passed from one tech to another and nothing.  The last tech I spoke with told me oh he could have it up and working in 15 mins. like a sucker I believed him and 2 hours later still didn't work.  Haven't wasted anymore of my time trying to get it work and they won't refund my money.  This product is a rip-off.  I am a disabled vet and live on a fixed income and thought this would help me make my limited money go further.  They just took my money and like most fly-by-night companies they left me on my own.  I have filed complaints with my state consumer's affairs and the BBB.  Please do not make the same mistake I did and buy this product.  Run like hell away from it.