• Report: #980153

Complaint Review: MagicJack

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  • Submitted: Mon, December 10, 2012
  • Updated: Mon, December 10, 2012

  • Reported By: Joe Consumer — Orange California United States of America
MagicJack
P.O.Box 6846 West Palm Beach, Florida United States of America

MagicJack Magic Jack False claims made to induce sale. West Palm Beach, Florida

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Purchased Magicjack Plus after being informed that you pay for the device and service first year ($69.99), then just $29.99/yr each year after.  But after first year, they are not letting me renew.  So im stuck with a useless $40.00 Majicjack box that cant be renewed or reused.   false advertising.  Fraudulent claims in order to induce sales.  if i had known it would not be renewed at the advertised $29.99/year, would not have purchased.

Customer service (by online Chat only) simply repeats "your account is under review, you must wait for a response by email."  

This report was posted on Ripoff Report on 12/10/2012 10:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/MagicJack/West-Palm-Beach-Florida-33405/MagicJack-Magic-Jack-False-claims-made-to-induce-sale-West-Palm-Beach-Florida-980153. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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