- Report: #826276
Report - Rebuttal - Arbitrate
Complaint Review: MagicJack
MagicJackInternet United States of America
MagicJack Majic Jack after sale service, really bad custommer help service, Internet
*Consumer Comment: also a majic jack customer.
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They will make you wait for a long time and would give you answer like that they can not do anything for you. I have asked to get a supervisor and after 30 minutes they close the chat because they say I did not responded anymore to the chat, even if evry 10 minutes I was asking them if they were still there.
After contacting them again asking them why I have been disconnected from the chat, they told me that did not know what happened.
Finally got a supervisor (I belived her name was Ayla) Ref: chat LTK554027073169X, Jan 01 2012, she told me that she was sending this request to the proper departement, its been 3 weeks and havent heard from them since.
This report was posted on Ripoff Report on 01/21/2012 11:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/MagicJack/internet/MagicJack-Majic-Jack-after-sale-service-really-bad-custommer-help-service-Internet-826276. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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