- Report: #1043393
Report - Rebuttal - Arbitrate
Complaint Review: MagicJack
MagicJackInternet United States of America
MagicJack No more free calls Internet
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prepaid minutes to continue the call. After hours of frustration on their customer "servicer" chat, it seems that the "Free Calls to US and Canada" is not longer true.
As of two days ago most of my call need to be prepaid with more money due to a policy that demands I pay for "conference calls, platforms and this number." Turns out that a third of my contacts now fall under these categories. Since I bought MagicJack and have used their service for what they promised I asked for a prorated refund, as they are now not delivering what I paid for. Of course, all the representatives said, "No" when they didnt' just disconnect.
This report was posted on Ripoff Report on 04/15/2013 11:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/MagicJack/internet/MagicJack-No-more-free-calls-Internet-1043393. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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