Our company was asked to do business with Magical Memories by its Director of Sales Steve Lopez. Wow, do we regret it now. They used our homes for their vacation clients to stay in making good profits off our homes and then when we sent the invoice to collect......... nearly $20,000.00
They disputed nearly $8,000.00 with NO evidence. No cancelations were made known to us or any issues. They communicate largely by fax and will Lie every time unless like us you keep a detailed fax jurnal. I finally got a meeting with the owner Jean Kline ( a convicted criminal who served time for stealing her home owners furniture ) and Steve Lopez to try to settle two months invoices as per our contract and they refused to pay. Unbelievably they wouldn't even pay me for the undisputed amount of nearly $13,000.00.
Instead they kept leaving the room and making me wait while Steve carried out her orders. Steve came back into the room and handed me a check for $4,000.00 and said that the company had NO MONEY. They offered to pay on installments but outlined no pay dates. This company does revenues in the $4,000,000.00 (4 Million dollar range) and employs a medium size staff. They operate from a monster size building that they own on North Poinciana Blvd.
Jean has multiple expensive assets and the son drives a flash Porche and has a mansion in Windermere on the expensive side of town. I'd like to guess how they got it!!! We reported them to Osceola County Tourist Development tax office as they would not offer to pay the tax either. BE WARNED, that if you let these people use your properties they will most likely steal money from you.
If you are a home owner that is contracted with Magical Memories......... check your home and your accounts daily because if they can steal from you they will. I will update this report when I have finished in court.