• Report: #334581

Complaint Review: Magicjack

  • Submitted: Sat, May 24, 2008
  • Updated: Thu, May 29, 2008

  • Reported By:Waldorf Maryland
Magicjack
Nationwide U.S.A.

Magicjack My city and State was removed from shipping address. I did not complete the order. Now I wake and see.??? Unable To Locate On Web Site ??? Nationwide

*Consumer Suggestion: Magic Jack / YMAX Communications Corp

*Consumer Suggestion: Information on magic jack

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Warning. I completed the shipping information by using "autofil" everything was looling good. Processed thru the adverisments, got to the "Check your order" page. Noticed the city and state and zip code where not list under the shipping label. Clicked on "edit address" button and got the can not go back web error page. I did not select or click on "Ship my order" page.

So, now I wait and see if the order completed or not. I attempted to find the company address or another number beside the "take order 800" number, I did not find an address or phone number. After clicking on their "return magicjack form" page, it just wanted to do troubleshooting or contact a live person. Right, something is funny about that..... 30 trial period, my a*s. Because I selected the express shippment (what a sucker) I should know by the first of the Jun 08 whether or not my order was processed without completing all the steps or not. Good luck.

Edward
Waldorf, Maryland
U.S.A.

This report was posted on Ripoff Report on 05/24/2008 06:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Magicjack/nationwide/Magicjack-My-city-and-State-was-removed-from-shipping-address-I-did-not-complete-the-orde-334581. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

Magic Jack / YMAX Communications Corp

AUTHOR: Jm - (U.S.A.)

Here is some information I found in researching the product and company that may be useful. Contact phone numbers and email addresses.

Company contact that consumers may use for complaints or inquiries:
Toll Free:
888-230-0060
Email:
johnthomas@talk4free.com

YMax Communications Corp.
5700 Georgia Avenue
West Palm Beach, FL 33405
Phone: 561-586-3380
Alt: 888-230-0060
Fax: 561-586-2328
Email: peter.russo@ymaxcorp.com
Email: russop@magicjack.com

Competitive Local Exchange Regulated by WUTC
YMAX Communications Corp.
Daniel Borislow , President & CEO
223 Sunset Avenue, Suite 223
Palm Beach, FL 33480
407-740-3031

Customer Contact:
Michael Shippey, Customer Service Manager
5700 Georgia Ave
West Palm Beach, FL 33405

Phone:888-230-0060
Fax: 561-586-2328
Email: michael.shippey@ymaxcorp.com
Email: russop@magicjack.com

Federal Communications Commission info:

FRN: 0013483912
Registration Date: 05/17/2005 11:56:14 AM
Last Updated: 06/02/2005 05:35:22 PM
Business Name: Ymax Corporation
Business Type: Private Sector , Corporation
Contact Organization: YMax Communications Corp
Contact Position: President
Contact Name: Dr Daniel Borislow
Contact Address:P.O. Box 703
Palm Beach, FL 33480
United States
Contact Email:
ContactPhone: (561) 832-3021
ContactFax: (561) 832-8377


YMax's regulatory counsel:
Michael Ashton
Fraser, Trebilcock, Davis & Dunlap, P.C.
1000 Michigan National Tower
Lansing, MI 48933
Telephone: (517) 377 - 0875
Facsimile: (517) 482 - 0887

Sharon Thomas
Consultant to YMax Communications Corp.
Technologies Management, Inc.
210 North Park Avenue
Winter Park, Florida 32790-0200
Telephone: (407) 740 - 8575
Facsimile: (407) 740 - 0613

Sharon Thomas
Consultant Technologies Management Inc.
210 North Park Avenue Winter Park, Florida 32789
Phone (407)740-3031

Sharon Thomas
Consultant to YMax Communications Corp.
Technologies Management, Inc.
P.O. Box 200
Winter Park, Florida 32789
Telephone: (407) 740-3031
Facsimile: (407) 740-0613
Email: sthomas~tminc.com


For YMax Corp.
INK Public Relations
Kari Hernandez, 512-382-8982
kari@ink-pr.com

YMax Corp. Registered Agent in Idaho is:
CT Corporation System
300 N. 6th Street
2nd Floor
Boise, ID 83702

YMax Corp. Registered Agent in Texas is:
CT CORPORATION SYSTEM
350 NORTH ST. PAUL
DALLAS, TX 75201
Main: 214-979-1172
Alt: --
Fax: 214-754-0921


The contact for resolution of customer complaints with the Commission is:
John Thomas
YMax Communications Corp.
223 Sunset Avenue, Suite 223
Palm Beach, Florida 33480 Telephone: (561) 832-3021 Facsimile: (561) 832-8377 Toll Free: (888) 230-0060
Email: iohnthomas~talk4free.com

Authorized Rep
YMAX COMMUNICATIONS CORP.
P.O. DRAWER 200
WINTER PARK, FL 32790
Main: 407-740-3031
Alt: --
Fax: 407-740-0613
Email: sthomas@tminc.com

I hope some of this information is helpful for you.

JM - Washington State -USA
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#2 Consumer Suggestion

Information on magic jack

AUTHOR: Tony - (U.S.A.)

Found on the state of florida's corporation web site.
http://www.sunbiz.org/scripts/cornamelis.exe

This is public information access.

MAGICJACK LP
Filing Information
Document Number B07000000144
FEI Number 208897550
Date Filed 04/30/2007
State DE
Status ACTIVE

Principal Address
5700 GEORGIA AVENUE
WEST PALM BEACH FL 33405
Mailing Address
P.O. BOX 6846
WEST PALM BEACH FL 33405
Changed 04/10/2008
Registered Agent Name & Address
C T CORPORATION SYSTEM
1200 SOUTH PINE ISLAND ROAD
PLANTATION FL 33324 US
General Partner Detail
Name & Address
Document Number F07000002302
YMAX HOLDINGS CORPORATION
5700 GEORGIA AVENUE
WEST PALM BEACH FL 33405
Annual Reports
Report Year Filed Date
2008 04/10/2008
Paul Russo is the VP
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