- Report: #350339
Report - Rebuttal - Arbitrate
Complaint Review: Mainstreet Host
Mainstreet HostMainstreetHost.com , New York, Nevada, Nationwide U.S.A.
Mainstreet Host SEO at it's worst!!! Who says you get what you paid for???? Search Engine Optimization New York, Nevada Internet
*Consumer Suggestion: Why US and Not Mainstreet
* : Brian H SEO Mainstreet mainstreet.com
*Consumer Comment: Response
*Consumer Comment: Also ripped off
*Consumer Suggestion: You may be able to get your money back. I did.
*UPDATE Employee: Mainstreet Host Rebuttal
They scour the net for businesses, figure out how to reach you and proceed to badger you to give them a try. We already had pretty good rankings in Google, but they assured up higher placement.
The problem began after they charged the $1,000 to my card. For a month nothing was done and were weren't communicated with. Finally we get an email stating that there were customers ahead of us, but that they would get to us someday. Here's what I think they are doing. You only have between 60-90 days to dispute a charge on your card, depending on your bank, if you miss the window you are out your money and you can't do a damn thing to them. They kept putting us off and it dawned on me that they were pushing us out to miss the dispute window. Well we have filed a dispute against them and are proceeding to go after them. For the money we spent we got absolutely nothing.
If you try to email them they will call you and want to "discuss" things with you, but try to get them to put anything in writing. As of this writing they have not returned any of our phone calls, have not acknowledged our cancellation and refuse to answer our emails.
Check out the numerous complaints about them in other forums and with the New York BBB where they have an unsatisfactory rating.
A good rule of thumb is if an SEO company calls and solicits you...RUN!!!!!
San Francisco, California
This report was posted on Ripoff Report on 07/12/2008 12:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mainstreet-Host/New-York-Nevada-Nationwide/Mainstreet-Host-SEO-at-its-worst-Who-says-you-get-what-you-paid-for-Search-Engine-350339. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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