- Report: #350339
Complaint Review: Mainstreet Host
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| Mainstreet Host MainstreetHost.com
, New York, Nevada, Nationwide U.S.A. |
|
Mainstreet Host SEO at it's worst!!! Who says you get what you paid for???? Search Engine Optimization New York, Nevada Internet
*Consumer Suggestion: Why US and Not Mainstreet
* : Brian H SEO Mainstreet mainstreet.com
*Consumer Comment: Response
*Consumer Comment: Also ripped off
*Consumer Suggestion: You may be able to get your money back. I did.
*UPDATE Employee: Mainstreet Host Rebuttal
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
They scour the net for businesses, figure out how to reach you and proceed to badger you to give them a try. We already had pretty good rankings in Google, but they assured up higher placement.
The problem began after they charged the $1,000 to my card. For a month nothing was done and were weren't communicated with. Finally we get an email stating that there were customers ahead of us, but that they would get to us someday. Here's what I think they are doing. You only have between 60-90 days to dispute a charge on your card, depending on your bank, if you miss the window you are out your money and you can't do a damn thing to them. They kept putting us off and it dawned on me that they were pushing us out to miss the dispute window. Well we have filed a dispute against them and are proceeding to go after them. For the money we spent we got absolutely nothing.
If you try to email them they will call you and want to "discuss" things with you, but try to get them to put anything in writing. As of this writing they have not returned any of our phone calls, have not acknowledged our cancellation and refuse to answer our emails.
Check out the numerous complaints about them in other forums and with the New York BBB where they have an unsatisfactory rating.
A good rule of thumb is if an SEO company calls and solicits you...RUN!!!!!
Doolie
San Francisco, California
U.S.A.
This report was posted on Ripoff Report on 07/12/2008 12:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Mainstreet-Host/New-York-Nevada-Nationwide/Mainstreet-Host-SEO-at-its-worst-Who-says-you-get-what-you-paid-for-Search-Engine-350339. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Suggestion
Why US and Not Mainstreet
AUTHOR: sfrosty - ()
SUBMITTED: Tuesday, March 19, 2013
POSTED: Tuesday, March 19, 2013I'll take the time to ensure you good quality and keep you informed as the SEO process develops. I don't just work for my clients, I befriend them.
Sean,
sfrosty420@me.com (Personal email)
#2
Brian H SEO Mainstreet mainstreet.com
AUTHOR: Iwasscammedtoo - (USA)
SUBMITTED: Wednesday, September 02, 2009
POSTED: Wednesday, September 02, 2009WHILE HEARTMARMING Mr. Brian H.
You are the one who screwed me out of 7500.00 dollars.
Toni this Brian works for Mainstreet and is the one I spoke to about helping me with my website. 7500.00 Dollars later and they did nothing they promised.
Brian is out of the New York office.
He is trying to screw you again So do Not fall for it.
I think Mainstreet promises everyone the 1st page in search engine results.
I was lied too and fell pretty stupid. He was very persistant and aggressive.
I will never trust another SEO.
Brian is his first name and heart something is his last name.
WOW the nerve... I hope you never called him...
#3 Consumer Comment
Response
AUTHOR: Brianmbfl - (U.S.A.)
SUBMITTED: Wednesday, September 02, 2009
POSTED: Thursday, June 04, 2009I just read your report and I am sorry to hear that you have been cheated out of your money. It's a shame that many companies will do things like this, but it does happen, as you experienced first hand.
If you are still looking for an excellent company, with many promising testimonials and the most important to myself, a BBB rating of A+, please feel free to contact me. We have plans for companies big and small alike.
take care,
Brian
BrianH@SEOExperts.com
www.seoexperts.com
#4 Consumer Comment
Also ripped off
AUTHOR: Walnut Hill - (U.S.A.)
SUBMITTED: Saturday, April 11, 2009
POSTED: Friday, April 10, 2009http://23rdworld.com/2007/10/12/dont-use-main-street-host-for-web-hosting/comment-page-1/#comment-3927
#5 Consumer Suggestion
You may be able to get your money back. I did.
AUTHOR: Stan - (U.S.A.)
SUBMITTED: Thursday, February 12, 2009
POSTED: Thursday, February 12, 2009#6 UPDATE Employee
Mainstreet Host Rebuttal
AUTHOR: Main Street Host - (U.S.A.)
SUBMITTED: Thursday, November 20, 2008
POSTED: Thursday, November 20, 2008Mainstreet Host has strict guidelines for contacting the client after the service has been purchased. We call and send emails and hope for them to be returned by the client. If they are not returned, we consistently try to make contact.
To say we only give you a 60-90 window to dispute a charge is absurd. You have one full year to dispute payment with the credit card company if you are dissatisfied. A client's personal bank may have other standards.
We have a full service Customer Service Department that is easily accessible. We even have a prompt on our phone system to reach them directly. Confirmations of account cancellation are sent via email upon request.
