• Report: #518112

Complaint Review: MajicJack Internet Phone

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  • Submitted: Sun, November 01, 2009
  • Updated: Sat, February 20, 2010

  • Reported By: Net Dragon — Buffalo New York United States of America
MajicJack Internet Phone
Internet United States of America

MajicJack Internet Phone Majicjack ripoff not free, Internet

*General Comment: Hog Wash

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  • Report: #345046

Report: Majicjack


Category: BBB Better Business Bureau


Majicjack "exactly" Unauthorized Funds False Advertizing Free 30 Day Trial Billed Before I Hung Up! I responded to TV ad majicjack, for "unlimited local, long distance etc FREE TRIAL PERIOD NO BILLING 30 DAYS... I ordered 2. Was told by representative trial applied to BOTH I confirmed 3 tx NO Billing for 30 days I SPECIFIED I was NOT authorizing ANY payment for 30 days. Assured I would not be. Jacked from my acct. immediately, phone runaround. Return ONLY OPTION, & another catch 22! ILLEGAL Pine Grove California



Phone:  209-296-5322
Fax:  209-296-5322
majicjack.com
Pine Grove, California 95665
U.S.A.
----------------------------------------------------------------------------------------------

I too was charged





















11/02/2009
MAGICJACK 561-594-21
-$46.90
 

11/02/2009
MAGICJACK 561-594-21
-$1.00

they fail to tell you this until the order is placed.

** Attention: Debit Card users


Due to the nature of the Free Trial Offer, this Free Trial is only available for Credit Card users. Please note: If you falsely identify your "Debit card" as a "Credit card" your card will be charged today and your order might not be processed. Please click here if you would like to change your method of payment or if you can not currently use your debit card for these payments. You may also respond to this email and reduce the amount of items you ordered.


when i click the link it doesnt work. so i did the online chat with CS. they canceled the order but not refund the amount. so the next morning i did the live chat again and they told me it should be there shortly. it has been almost 5 hours nothing yet i will give it until tomarrow then try this again to get my money back. I am a single unemployed father and this money was for food not for thier pockets. i


This report was posted on Ripoff Report on 11/01/2009 10:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/MajicJack-Internet-Phone/internet/MajicJack-Internet-Phone-Majicjack-ripoff-not-free-Internet-518112. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

Hog Wash

AUTHOR: Panama Jack - (Panama)

I have had a Majicjack for 2 years and have recommeded it to all my friends. Where else can you get unlimited long distance in all of North America at $20 for a year or $12 a year on a five year prepaid fee? The usb connector is a one time fee of $20.

Any time you get a free trial period they charge your credit card immediately. I have phoned for help, followed the procedures, and got help. Try phoning Dell Computers if you want some fun.

I call the US and Canada from Panama an average of about 3 hours a week, and it costs me $12 a YEAR, that's $1 a month, and I have a Washington phone number that will put calls on my computer in Panama.

If you have a very slow internet connection, your voice quality will be bad, whatever service you use, so if this doesn't work for you, nothing will.

THERE IS NO FALSE ADVERTISING it works and it is rediculously cheap, no other service comes anywhere close to that price. My cell down here charges 10 cents a minute for local calls. On Majicjack's calling plan, I can use my number in Washington and call Panama City, Panama for 4 cents a minute. Come on .. do the math.

Don't believe any of these belly acher who complain about Majicjack. This is the very first time I have rebutted any thing of the net, but you guy need to have someone put the truth out there.

My advise .... get one, you'll love it. 

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