• Report: #995132

Complaint Review: Major Renovations

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  • Submitted: Fri, January 11, 2013
  • Updated: Mon, January 28, 2013

  • Reported By: Wills HMS — Humble Texas United States of America
Major Renovations
193 31st Street SW Barberton, Ohio United States of America

Major Renovations Major Facility Solutions, Inc. Non Payment for services rendered Barberton, Ohio

*Author of original report: All Payments Received

*UPDATE Employee: This is the accurate story

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This company hired my company to service Shoe Carnival and Dress Barn stores in the Houston area, Although we have tried to work with them for payment, they still have not payed the oustanding invoices.Every invoice I sent to them they were late paying, when I contacted the accounting department, their excuse was missing paperwork. I always sent them the nessasary paperwork but they always stated they never recieved it. when my company desided not to do anymore work for them, they were not happy and have refused to pay altogether.

This report was posted on Ripoff Report on 01/11/2013 10:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Major-Renovations/Barberton-Ohio-44203/Major-Renovations-Major-Facility-Solutions-Inc-Non-Payment-for-services-rendered-Barbert-995132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

All Payments Received

AUTHOR: Wills HMS - (United States of America)

I received the Final Payment from Major Renovations today.  I do want to set the record straight concerning the Stores that were mentioned in the first report. These companies were in no way responsible for any of the payments that were due to my business. We were contracted by Major renovations on their behalf and thats who owed the money.





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#2 UPDATE Employee

This is the accurate story

AUTHOR: Erin - (United States of America)

In regards to the statement above, the true and accurate facts are this: A vendor packet must be completed before payment can be issued for work performed. If we do not obtain this information we are unable to release payment. This is stated on all work orders we send to new/current vendors and is verbally communicated while new vendors are being recruited. Also, our pay terms are 50 days from the day we receive the required paperwork not from the date the work was completed. Therefore, if a vendor hesitates to send their paperwork in a timely manner this will in turn delay the payment process. In conclusion we have always paid every vendor we have hired even when a client of ours has filed bankruptcy and we were not paid. In regards to the vendor above they have been paid prior to this being posted. They also contacted our client which is a direct violation of our contract and clearly states that doing so may result in, however is not limited to, nonpayment. We have vendors that have worked for us for 6+ years with no issues, as they are able to adhere to the policies we have in place. Please feel free to contact us, we will be happy to provide references.

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