- Report: #319886
Report - Rebuttal - Arbitrate
Complaint Review: Maple City Chiropractic - Dr. Ann Dowling, DC
Maple City Chiropractic - Dr. Ann Dowling, DC1114 S. Winter St. Suite 7 Adrian, Michigan U.S.A.
Maple City Chiropractic - Dr. Ann Dowling DC VERY Rude & Unprofessional Adrian Michigan
*Consumer Comment: I disagree
*REBUTTAL Individual responds: Patient was Deliquent with Payment Multiple Times- RE: Brenda
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I went to the office on 03/20/2008 to pay it and the office was closed. I received another bill on 03/21/2008 & written across the bill was this statement: "Please send payment to avoid further collections. This is your co-pay on your examination. Blue Cross has already paid their portion."
I called the office to try to explain that I HAD attempted to pay this TWICE. Dr. Ann Dowling, DC is the person that I tried explaining this to. She kept interrupting me as I was trying to explain that I HAD attempted to pay the bill. She stated that the office WAS open yesterday until 6, implying that I was lying. I asked her if they went to lunch and she said yes, from 1-3, which is the time that I went there.
She was very rude and unprofessional during the whole conversation and told me to just keep my $10.00, they didn't want it & then she hung up on me.
Prior to this incident, I had only went there ONE time. THEY canceled my next appointment due to the Dr. having an emergency, my next appointment I had gotten mandatoried to work and didn't make the appointment. The Dr. left a very rude message on my voice mail. I called to let them know that because of the unprofessional ism of the Dr., I was going to find a different chiropractor.
This report was posted on Ripoff Report on 03/21/2008 07:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Maple-City-Chiropractic-Dr-Ann-Dowling-DC/Adrian-Michigan-49221/Maple-City-Chiropractic-Dr-Ann-Dowling-DC-VERY-Rude-Unprofessional-Adrian-Michigan-319886. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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