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Report: #446216

Complaint Review: Maple Group - EMartcentral.com - Andover Massachusetts

  • Submitted:
  • Updated:
  • Reported By: Los Angeles California
  • Author Confirmed What's this?
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  • Maple Group - EMartcentral.com P.O. Box 1564 Andover, Massachusetts U.S.A.

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I purchased an 8GB Sony Memory Stick Pro Duo card from eMartcentral.com. I received the card and didn't use it for two weeks. After putting it in my new Sony Cybershot camera, it was defective. I contacted them, and they told me to format the card, which I thought was odd considering that it was supposed to be new. I did so, but still nothing. I asked for a refund, since I had to go and purchase one from a local shop to use my new camera for a special event, but was denied. Even though it was still within the 60 day written policy they have on thier site, which they since have altered and changed. I sent the card back to them, and waited three weeks until another was sent. The second one was as defective as the first. I got suspicious and called Sony, the tech suspected that the card was a fake. I sent it back to them and after three weeks, I got into a heated e-mail exchange with them over were my new card is at. They claim they needed to look for it at the local post office. After which they sarcastically said that because of my heated e-mails they were going to "enthusiastically search for my returned package" Until then I am out a card and $45.00. I called the bank and also Paypal, to recoup my lose. I have read three other Ripoff reports on eMartcentral.com and there is a trend with these people of defrauding consumers out of legitmate products and money. In my case add the actual product! So I as of now have nothing to show for my purchase, not even a fake non-working card.

Mike
Los Angeles, California
U.S.A.

This report was posted on Ripoff Report on 04/24/2009 10:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/maple-group-emartcentralcom/andover-massachusetts-01810-0027/maple-group-emartcentralcom-defective-counterfeit-8gb-memory-stick-sent-twice-andove-446216. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Consumer Comment

Rate Them

AUTHOR: Ant-Knee - (USA)

POSTED: Friday, February 12, 2010

Please rate them on Yahoo. Let people know.Hurt them in the pocketbook. Make sales harder to come buy.

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#2 Consumer Comment

I reported them to the Attorney General office of Mass.

AUTHOR: Ant-Knee - (USA)

POSTED: Friday, February 12, 2010

I filed a complaint to the Attorney Generals Office in Mass. I suggest you do the same.

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#1 Consumer Comment

Did you ever have a real professional email exchange, or was is childish jibberish?

AUTHOR: Dtc - (U.S.A.)

POSTED: Friday, May 29, 2009

I have been in an email exchange of childish incomplete sentence jibberish all day. Were you actually getting thought out emails, or were they two to three word exchanges? I have reported them to the Federal Trade Commission, the BBB of Boston, and my bank has opened a fraud investigation. where are you at with your complaint?

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