- Report: #568179
Complaint Review: Marc Accetta, Kelly Accetta, Leading Edge, Journey, World Ventures Travel, Steve Little, Mike Conway
| Marc Accetta, Kelly Accetta, Leading Edge, Journey, World Ventures Travel, Steve Little, Mike Conway
Internet United States of America |
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Marc Accetta, Kelly Accetta, Leading Edge, Journey, World Ventures Travel, Steve Little, Mike Conway Cancellation Dept, Customer Service Dept Runaround and disrespect when you try to cancel membership Internet
*Consumer Comment: Perfect only exists in Heaven
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World Ventures is immoral, unethical, rude, and disrespectful. I called on February 4th to cancel my membership. As I told the representative, I have my next two years' trips planned and it would not make sense to pay over 400$ over those two years when I will not be using the service.
I told them I liked the product and would consider purchasing again someday. I was told that in order to cancel, I would need to follow up with an email, and that I would recieve a confirmation email within 24 to 72 business hours. February 10th, I called to find out why I hadn't recieved any emails yet. I spoke with "vincent", the "account manager" this time, and he told me he needed to "rescind" the previous representative's statement and that the company was growing to fast to keep up with the demand on the department that handles the email requests. (How can they be growing so fast and have so many people calling to cancel?).
Instead of appologizing for my experience, I was given another sales pitch about how the company is growing to 9 countries, etc. He told me that there was no confirmation number, nor did he know when I would get an email, but that I could "trust him" that I would not be billed anymore. He stated that I could use his name if I ever got billed again. I told him that I've been told several different things by this time, and I wanted an email, letter, or confirmation number as I was not willing to take anyone's word for it when money is being automatically taken from my account each month.
I told vincent that I was dissapointed in my experience now, that I originally liked the products but the customer service I've recieved has made me want to tell others about my bad experience. Vincent proceeded to tell me how I should have put that much effort into my business and maybe I would have been successful. At this point, I was so disgusted that I hung up the phone.
As another post states, World Ventures has a great business idea, but the company is obviously run by immoral, disrespectful people. I experienced similar things at events, being told about all these people that have made money but everyone I meet is "new". I am now determined to spread the word about how terrible this company is, to try and stop anyone that I can from falling into the same fate. BEWARE!!!
This report was posted on Ripoff Report on 02/11/2010 03:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Marc-Accetta-Kelly-Accetta-Leading-Edge-Journey-World-Ventures-Travel-Steve-Little-Mike-Conway/internet/Marc-Accetta-Kelly-Accetta-Leading-Edge-Journey-World-Ventures-Travel-Steve-Little-M-568179. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Perfect only exists in Heaven
AUTHOR: Liz - (United States of America)
SUBMITTED: Thursday, January 03, 2013
I, like most hard-working people, have been shown different opportunities many times. And I will be the first to agree that a lot of misinformation has been disseminated, which is why I think people are so skeptical. I, too, have always been very skeptical about network marketing opportunities. For the record, I am not new to World Ventures (been a member for 2.5 yrs) and I am not currently making any money. So, I have absolutely nothing to gain financially here. I do travel though, have saved money on my travel, and absolutely love the training I have received. It has made me a better person and a better teacher (my day job). I will stand by Marc Accetta's training until the day I die because I know how my life has changed.
I am committed to this company because I have come to the realization that network marketing is a viable means of generating residual income, especially for people in fixed income professions like teaching. Personally, I have not made time to build this business. I am not a good time manager and struggle with lack of follow through. I have also had to deal with my fears of rejection and overcoming how I feel about what others will think. But, I press on towards the goal daily with no regrets. I keep getting better and better. The problem with most people is that they are so afraid that they are getting ripped off that they don't stick around long enough to grow and learn what it takes to be successful. Will some people make money quickly? Sure they will. But, many of the stories I have heard from the most successful people in World Ventures have been from the people who stayed the course. I am sure at this point that you're thinking I am just saying what I have been taught to say. But, you haven't been where I have been and heard what I have heard.
World Ventures has never promised to make me an instant millionaire. World Ventures has never promised that I will make a ton of money with no time and effort invested. World Ventures has simply promised me that they can save me money on travel, teach me how to be a better leader, and teach me how to build residual income. They have more than delivered in all these areas. I couldn't be more satisfied. So, I am just asking you to be objective and not allow a negative customer service experience to foster a bias towards network marketing.

