- Report: #192697
Report - Rebuttal - Arbitrate
Complaint Review: Margarita Joe - Dallas, Texas
Margarita Joe - Dallas, Texasmargaritajoe.com Dallas, Texas U.S.A.
Margarita Joe - Dallas, Texas Didn't deliver, didn't make it right Dallas Frisco Texas
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At 12:30 on my delivery date, the machine had not arrived. I called both numbers I had and left voice mails. The calls were never returned. When we tried to call again, all calls went directly to voice mail. I never contacted a representative and my machine was not delivered.
I had to call the company on Monday to get an answer. The reason I was given was the the driver had a warrant for his arrest and went to jail the day he was supposed to deliver my and 3 other machines that day. When I asked the representative what he is going to do to make up for his customers being left without a machine, he offered no free or discounted rental and claimed no responsibility for the mix up.
Fortunately I had not paid the company any money so that has not been an issue. The entire situation was handled very unprofessionally. Beware when renting from this company.
This report was posted on Ripoff Report on 05/22/2006 11:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Margarita-Joe-Dallas-Texas/Dallas-Texas/Margarita-Joe-Dallas-Texas-Didnt-deliver-didnt-make-it-right-Dallas-Frisco-Texas-192697. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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