- Report: #946967
Report - Rebuttal - Arbitrate
Complaint Review: Marina Sailing
Marina SailingSan Diego and Long Beach, California United States of America
Marina Sailing DISHONEST, SCAM, POOR INSTRUCTION, POOR ASA CONDUCT, and HORRIBLE CUSTOMER SERVICE! San Diego and Long Beach, California
*Author of original report: SOLVED!
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They blamed me for canceling my reservation and therefore I was entitled to no refund. However, they were the ones who initially misinformed me based on their instructor's mistakes and poor knowledge, changed mind and expected to pay more few hours before class, and then allowed me to take the class anyway. At that point it was enough and felt cheated, couldn't trust their company and services anymore, and wanted my money back. That is not a cancellation because I just felt like it, but a decision based on their poor business and actions.
Bottom line, they're unprofessional. Stay away!
This report was posted on Ripoff Report on 09/26/2012 11:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Marina-Sailing/San-Diego-and-Long-Beach-California-/Marina-Sailing-DISHONEST-SCAM-POOR-INSTRUCTION-POOR-ASA-CONDUCT-and-HORRIBLE-CUSTOMER-946967. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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