- Report: #405871
Complaint Review: Market Billing - IW Subsciptions - ProPay
| Market Billing - IW Subsciptions - ProPay 3rd Floor, Elenion Building, 5 Themistocles Dervis Street
Nicosia, Cyprus Cyprus |
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Market Billing - IW Subsciptions - ProPay Unauthorized debit from my checking account by bogus subsciption company/propay stolen records Nicosia, Cyprus
*UPDATE Employee: ProPay is working aggressively to educate consumers about prevention of fraud
*UPDATE Employee: Unauthed debits to checking accounts a national/ international issue; ProPay not the common denominator.
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Pissedoffkim
Lindenhurst, New York
U.S.A.
This report was posted on Ripoff Report on 12/29/2008 02:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Market-Billing-IW-Subsciptions-ProPay/Nicosia-Cyprus-1066/Market-Billing-IW-Subsciptions-ProPay-Unauthorized-debit-from-my-checking-account-by-b-405871. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
ProPay is working aggressively to educate consumers about prevention of fraud
AUTHOR: Cheryl Conner - (U.S.A.)
SUBMITTED: Thursday, January 01, 2009
The company will be issuing a complete statement on this ACH Fraud Scheme tomorrow, January 2, at www.propay.com. I would invite you to check it out for full information on how to protect yourself and what to do if you've been affected.
Thanks for the reminder that consumers should always monitor accounts for signs of any potential unauthorized activity.
#2 UPDATE Employee
Unauthed debits to checking accounts a national/ international issue; ProPay not the common denominator.
AUTHOR: Propay Employee - (U.S.A.)
SUBMITTED: Tuesday, December 30, 2008
ProPay takes data security very seriously and works hard to protect our customers' information. ProPay's systems fully encrypt client sensitive information in storage as well as in transit. In addition sensitive client information is masked when it is viewed internally or externally. So, hypothetically, if there was security breach into our servers, the information would only reveal a jumble of symbols, numbers, and letters, or simply a string of x's that in no way reflect the actual account number.
In addition to encrypting your data, ProPay has also successfully completed a rigorous assessment based on the PCI Data Security Standard (PCI DSS). For proof, please see the following link:
(((Redacted)))
Kim told ProPay users to beware their checking account. Actually, everybody should beware. Thousands of consumers who are not affiliated with ProPay in any way (both in the U.S. and internationally) have also unfortunately been victims to these unauthorized debits to their personal checking account. So although it is true that some ProPay users
Finally, this issue has affected only a handful of ProPay users relative to our total number of customers. Out of over 1 million merchants, a very minimal percentage have been affected. If our servers had been compromised, we'd have hundreds of thousands of our merchants being compromised. That just hasn't happened.
Kim did give some very good advice in her report about what steps to take if your checking account has been compromised. I would recommend it to you as well.
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