Note: This is part of a letter I sent on May 9th to Market Labs legal department. I stated I wanted a response within 10 days because of their site time limit and surprise, have not received anything. So...
This company also hides behind the company names of:
Red Top Savings
Public Research Panel
Consumer Opinion Group
Web Rewards Central
On April 13, 2006 I completed (and then some) the offers required for the free gift from www.PlasmaTV4Free.com. [at the time, the particpation terms were 8 offers and 1 unique household referral] My offers were approved April 25 and my referral's offers were approved April 26. I sent in my redemption form and it was received April 29 with a subsequent account approval on May 3. Now I'm disqualified???
I happened upon another site called Yourcoolfreestuff.com which apparently also falls under your company umbrella. I did an offer on here that I also did on plasmatv4free. I realized (too late) that that was a violation of your terms on yourcoolfreestuff. So, I accept disqualification on that site BUT am appalled that you disqualified me on the plasmatv4free site. I have reviewed the terms and conditions and the participation requirements and see that it states [paraphrased] if an offer is completed more than once you will only receive credit for the first completion. [end] That first completion of the Entertainment book was on the PlasmaTV4Free.com and therefore is valid.
There is no way the average consumer would know that these sites are run by the same company. And I use that term loosely as I just uncovered the fact that your street address belongs to Mailboxes, Etc. I believe this disqualification is a blatant attempt not to fulfill the plasma I rightfully earned and I'll tell you why
Plasmatv4free.com states it is a Market Labs, Web Central Incentive Rewards site with a Newark, DE address. Yourcoolfreestuff.com is listed as Direct to Consumer Interactive, Bulls-eye Media, with a Carlisle, PA address.
Now, I have dug a little deeper and see that even if one tries to find out if these sites are related they can't. There is a mess of over 100 sites and sub-sites hosted on these servers that misdirect the average user. Had I known the sites were from the same company I would not have attempted both at the same time. I have researched the IP addresses and related sites of plasmatv4free.com and yourcoolfreestuff.com and neither site appears on the other server's list. There is nothing linking these two sites that anyone can uncover and how you can justify the disqualification of my plasma site based on the yourcoolfreestuff site is beyond me.
(Note: Eventually I discovered that if you do a traceroute on both sites you will reach 188.8.131.52. This is the ONLY thing I can see that links these two sites and it took three hours of digging to find.) This reeks of a scam and is extremely shady. I don't understand the need to be so secretive about your sites if this is indeed a legitimate offer.
Who would know these companies are the same? No one.
New York Delaware
Bullseye Media Market Labs
IP ping 184.108.40.206 / IP: 220.127.116.11 IP: 18.104.22.168
77 other sites on server none of which 26 other sites none of which
are PlasmaTV4Free.com are yourcoolfreestuff.com
Name Server: Ultradns.co.uk (UK?) Name Server: Market Labs
I expect this account to be reinstated and for the plasma to be received within the original specified timeframe. Rest assured I will pursue this to the fullest extent.
Pawtucket, Rhode Island