• Report: #318956

Complaint Review: Market Traders Institute | Ripoff Report Verified Safe™ ..businesses you can trust. commitment to customer satisfaction. MTI a foreign exchange education / training company based in Orlando suburbs Lake Mary, Florida. Education to beginner, intermediate, & advanced traders. Family owned, over 19 years.

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, March 18, 2008
  • Updated: Mon, July 28, 2014

  • Reported By:Del Norte Colorado
Market Traders Institute
markettraders.com/ Lake Mary, Florida U.S.A.

Market Traders Institute REVIEW: MTI - Market Traders Institute's commitment to total customer satisfaction. Market Traders Institute focused on providing highest quality education. Increase customer support staff - the "No Client Left Behind Policy" ensures time with each client at least once a week to benefit their educational journey..


*UPDATE: Market Traders Institute pledges their commitment to Ripoff Report Corporate Advocacy, Business Remediation and Customer Satisfaction ProgramA program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Market Traders Institute is recognized by Ripoff Verified™ as a Safe Business Service.

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Ripoff Report Verified™ REVIEW:

EDitor’s UPDATE: Positive rating and recognition has been given to Market Traders Institute for its commitment to excellence in customer service.

Ripoff Report’s discussions with Market Traders Institute have uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns.  Market Traders Institute listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services. This commitment can be seen through a drastic growth in support staff, decrease in response times to customer concerns, and the "No Client Left Behind" policy.

 The "No Client Left Behind" Policy gives Market Traders Institute students the assurance they need to know that they will not be on their journey alone. This policy, implemented in response to student requests, guarantees that each and every MTI student is contacted at least once a week from an experienced education specialist. This phone calls discuss education progress, general questions and ultimately, the student's individual trading goals where specialists dedicate their time to helping these students get the tools they need to succeed. 


Market Traders Institute is Rip-off Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
The information provided in this report is based on comments made by Eric Johnson, Jacob Martinez, Eric Herrera, and Matt Johnston during an on-site inspection held by a third party verification company with no biases toward Market Traders Institute along with interview comments by Ripoff Report staff.   

Market Traders Institute is an educational company whose goal is to create successful, ethical traders through a five phase approach with theory, practical application, home study environment, online study and analysis and on-site training. The company’s vision is to achieve $25 million in sales by the end of 2013 and $100 million by the end of 2016 by creating proprietary charting software packages domestically and internationally. Their target market are detail oriented individuals who have an entrepreneurial mindset and want to be their own boss and individuals who have no income ceiling limits such as engineers, pilots, and doctors. The company feels they are set apart because they strictly provide education for foreign exchange markets and are not involved with trades and brokers. They feel they have strong levels of support and they follow up on all levels (in person and online). They feel they have a competitive edge with their Analyst on Demand program and they state that on an ongoing basis they are reinventing themselves to adapt to changes, trends, growth and technology while designing and producing their own collaterals in-house.

The company notes that they are solely an educational company that trains their customers in foreign exchange and there are not government standards for what they do. The Commodities Future Trading Commission (CFTC) is the government body that regulates. Market Trader notes that rates are constantly changing second-by second and rates change 24 hours per day for 5 ½ days per week. To provide their users with the opportunity to utilize current information on how currency is traded, the company has an “Education on Demand Portal” that each student has access to. Furthermore, they have a no client left behind program where an account executive or customer service representative physically speaks to the student each week. The company also has an analyst on demand program where the student has access to 19 hours daily for interaction with an analyst. Each student is assigned an account executive that is available via phone during normal business

On a daily basis, Market Traders tries to ensure that customers are receiving the best customer support possible by monitoring their daily activities and documenting them. In the first 60 days that a customer works with a client the account manager team calls each student once per week and thereafter the student is called frequently. Every 21 days, the company’s standard procedure is to have customer service call each student. The company is continually working to improve internal processes by having the customer service team and account manager team to work on better communication skills. This is implemented by utilizing weekly meetings, role playing and weekly training in most areas. The company stated that the customer service department will stay the course with the programs and training that have been implemented as a result of customer complaints and all areas of customer service are constantly under review.

 Market Traders Institute / Statements from the owner. 

  CEO and founder of Market Traders Institute, Jared Martinez, has informed us that this policy is not just words on paper; it is a driving force in his company which was built by a trader for traders. After finally finding success after years of trading hardship, he became determined to establish a company of dedicated staff members with a spirit to serve using the best information and tools available to help students learn from his trading journey.

Jared F. Martinez, also known as the FX Chief, Founder and CEO of MTI, Author, Trader and Mentor said, "No one knows the struggle, hardship, fear, loneliness and hope of becoming a successful trader better than myself.  For that reason, I created Market Traders Institute Inc. with a team of great people who are committed to providing traders with exactly all the right education, tools, trading mentorship and state-of-the-art trading software that they need in order to have a fighting chance of becoming a trader. My hindsight can become their foresight. Everyone at MTI, myself included, has a spirit to serve and an ongoing dedication to never leave a student behind; To never allow them to go through their journey alone, like I did. For that reason, MTI is a brand students can and do trust."

President of Market Traders Institute, Jacob Martinez, said, "Market Traders Institute has been able to change the lives of students because of its dedication to helping each student find whatever they feel is success to them. This means the best support staff, an ever-changing education and a keen ear to understanding what students need as we make changes to accommodate them." Jacob Martinez added, "Asking what success looks like to each student is the first question we often ask because it is so important to our main effort as a business -- to live the 'No Client Left Behind' policy. Does it take more time? Yes. Is it worth it? Yes and there is no doubt in my mind that students feel the same way."

Some of the common complaints that Market Traders receives deal with product did not meet with customer’s expectation, the customer did not think the education would be as intense as it actually is, the product is too expensive and technical issues. In any instance the company utilizes their customer service representatives as a first line of resolution. In order to solve many customer complaints, the company has implemented a hardship program for financial or personal issues to defer payments, cancel their services or have the company provide a settlement. The cancelation program is designed for the first 30 days to allow the customer to opt out of the services. The company also has a refund policy within the first 60-90 days that can be utilized when a customer is not satisfied after training has been complete. In one instance where a customer was not satisfied, they specified that it took too long for the company to handle their complaint. A customer service manager was proactive by bringing the matter directly to the attention of the assigned account manager’s manager. The customer service manager first reviewed the student’s case, and then called the customer to sincerely apologize and state that the account manager would follow up with them in a timely manner. The client stated that they understood and the customer service manager was involved in the process until the matter was totally resolved.

Many of the complaints made on Ripoff Report describe that the customer was not satisfied with their training and requested a full refund as promised. The company stated that they feel that often times their refund policy is misunderstood by students. In 2010-2011 the company described that they experienced phenomenal growth. During this period students complained that the company was not paying enough attention to them. Some sales people proved to be unethical by setting expectations way too high for potential clients and glossed over the refund policy. Eric Johnson, the Director of marketing stated, “These actions contributed too many misunderstanding which resulted in many employee firings.” Market Traders Institute has promised to correct this problem by focusing on this particular policy by being proactive and making the necessary changes. Now students after reading the policy page much sign a “refund policy” acknowledging they have read and understood it. Furthermore, within 48 hours of the company receiving a complaint, the customer is called and should the customer not a free with the clarification or proposed solution, the company implements the “refund policy” to resolve the trouble. Additionally, in response to complaints on Ripoff Report, the company has added 18 new support employees to handle the company’s growth. They have created an Internal Compliance Department (ICD) with a director and assistant that report directly to the President of the company. The ICD can take corrective action should an employee prove to be at fault and mandate additional training. The company has also instituted a mandatory weekly training for all sales, marketing, and customer service employees. Furthermore, Market Traders Institute upgraded their IT Department with new servers and other technology to handle growth and increase in calls.

Because Ripoff Report requests that company does whatever it takes to make sure the company is providing excellent customer service Market Traders Institute has worked to set a better expectation level in all areas, improved training with account managers and customer service representatives. Since the improvements, the company feels that complaint levels have dropped off considerably and in the last 14 months there have only been 2 complaints.

Market Traders Institute is happy to be a part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program because since 2004  the President has focused on developing successful, ethical traders and they take a great deal of pride in their image. The President established the “President’s Eagle Club,” which recognizes outstanding employees. Jacob Martinez states, “These valuable employees are true team players because they support and assist all customers above and beyond the call of duty.” The company is committed to uphold the CAP ethical standards. However, they stated that from time to time even the best companies have slipups and they appreciate that Ripoff Report allows them the opportunity to continue to strive towards excellence even though the occasional error may occur. 

Market Traders Institute employees have affirmed their passionate commitment to customers and the changes that have been set into motion to assist students above and beyond the call of duty.Customer Support Manager Matthew Johnston said, "Every person on our team has a spirit to serve and isn't afraid to treat students like family. The students come before all else. Students hold us to a high standard and we are dedicated to meeting their expectations and then some through personable and quick support that leaves our students confident in our organization and their team."

Market Traders Institute takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this:  "Market Traders Institute takes employee satisfaction seriously because these happy and devoted employees take their passion into their jobs in ways that give students confidence and energy. Employees are expected to contribute, be innovative, and overall serve the client to the best of their abilities in an environment built on team work. This idea of teamwork isn't just for within the office either; it is how we view the student-staff relationship too."  Rip-off Report was pleased to learn that Market Traders Institute’s past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.

STATED IMPROVEMENTS FROM MARKET TRADERS INSTITUTE.

Market Traders Institute has re-devoted itself to clients in powerful ways through an increased customer service support staff, increased training on many levels of the company, and the "No Client Left Behind" policy. The customer support staff is meticulously chosen for the most passionate candidates who are trained to aid students on many levels. These team members speak directly with customers to address complaints and questions quickly and fully. All representatives have undergone and continue to embark on training which is designed to better equip them with the tools they need to help customers to the best of their abilities. Along with these changes and the "No Client Left Behind" policy which ensures phone time and check ups between students and support staff, additional education products are added on a regular basis to help Market Traders Institute specifically address the concerns of students as they arise. Along with this, MTI has taken steps to help students reach representatives sooner with their educational comments and concerns through live analyst chat boxes available 19 hours a day, weekday workshops, and even segmented Analyst on Demand sessions to help student choose their preferred learning level. 

Read more about why consumers should feel confident when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works. 

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them.  In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer ..  Market Traders Institute did just that.

Take a peek at their YouTube videos..

http://youtu.be/SW4O9183cW0

http://www.youtube.com/watch?v=NrS2I-KEK98&feature=share&list=PL0RUxm054vIWvvT3MqtREmqtOhhvi4dH8

http://www.youtube.com/watch?v=QtUZu9QT5Vw&feature=share&list=PL0RUxm054vIWvvT3MqtREmqtOhhvi4dH8

http://www.youtube.com/watch?v=bwdr6wuMy1I&feature=share&list=PL0RUxm054vIWvvT3MqtREmqtOhhvi4dH8

http://www.youtube.com/watch?v=ZM_uLFf6Ccs&feature=share&list=PL0RUxm054vIWvvT3MqtREmqtOhhvi4dH8

In summary, after Ripoff Report’s 3rd party reviewers and our interviews with the company, which included discussions with Mr. Qazi, Ripoff Report is convinced that Market Traders Institute is committed to quality delivery of services resulting in total client satisfaction.

Again.. As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them.  In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer .
---------------------------------------
NOW TO THE ORIGINAL REPORT THAT WAS FILED    
 

Market Traders Institute ,MTI False Information to sell their program Lake Mary Florida

I was told about their wonderful education and that they have a "learn to earn" program where they give you a trade from their system on Tuesdays and Thursdays. These winning trades help you pay back the program costs.

You are told that they don't win all their trades but they do win 60% of their trades. For the two weeks I participated in their calls and used their trades, I lost over $2,000 as their trades lost money and booted you out at your stop loss. One of the trades bounced back after you were knocked out and did go to where they said but you had already lost money and been kicked out at your stop.

Out of three trades they lost two (both of which I had participated in, I missed the winning one). They made me feel it was my fault I lost money because their "educated people" know how to go back in and recover the money they just lost.

I have been studying forex for several months and had played several practice accounts. During those months my practice accounts did very well and I averaged 2 losses per every 11 trades.

I'm not sure their target system is very accurate or their learn to earn program a very good deal unless you have the money to pay without worrying whether you make money or not. They send out these emails about all these pips captured and that if you know what you are doing, you don't have to sit and babysit your computer to see what the market is doing. Well, if I had babysat my computer one of the trades was ahead at one point and I could have gotten out with a profit instead of a loss.

I also received an email telling me how if I had traded on Thursday evening in only six hours I would have made 120 pips or $1200 in just one trade. That's fine if it happens and if you happen to still have any money left after two bad trades, but would you trust them? I don't.

I am glad I didn't pay for their education program or their trend setter program. I highly suggest sitting in on their webinar calls and play only with practice accounts. No system is perfect but you need to beware of the costs of these systems and risks.

Mary
Del Norte, Colorado
U.S.A.

This report was posted on Ripoff Report on 03/18/2008 09:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Market-Traders-Institute/Lake-Mary-Florida/Market-Traders-Institute-MTI-False-Information-to-sell-their-program-Lake-Mary-Florida-318956. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Market Traders Institute

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 5Consumer 1Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Help for "BeverlyM"

AUTHOR: MarketTraders.com - ()

"BeverlyM"

If you have any issues with a transaction with our company please call our customer service number and ask to speak with our Customer Service Manager Matt Johnston, 407-740-0900, and he can assist you or escalate the issue as necessary. I didn't see any questions you were asking in your previous post, I saw a different version of a story you posted on several other sites under different usernames. If this call actually occurred and you are concerned about the quality of our education or sales process, please call our customer service manager and get him the time and date of the call or your phone number so he can review the call and take any necessary action. I'm not sure how you would have any information about the number or percentage of our satisfied or dissatisfied customers, but we take it very seriously.

As a practice, we utilize our time and these forums as a method to help actual customers with issues. It's very evident that you are a competitor and not someone who has done business with us, so we will not be responding to you further. Good luck to you and your company. 
Respond to this report!
What's this?

#2 Consumer Comment

MTI - You are too funny!!!!

AUTHOR: BeverlyM - ()

I asked a series of serious and I think solid questions. You responded with with the most incredulous and pathetic response I have ever seen.  No wonder so many of your clients are upset with. If this is how you handle a complaint or even a question, they have every reason to be upset.

How come so many are still waiting for the those 450, not make that 2880 pips from your pivot point predictions?

The best part is that judging by your response, now the entire world can see what they are dealing with with MTI aka Next Step Financial Holdings.  You actually seem to take pride in your ignorance. 



Respond to this report!
What's this?

#3 UPDATE Employee

Help for "BeverlyM"

AUTHOR: MarketTraders.com - (United States of America)

Hey BeverlyM, 

I see you have posted a few times. I'm sorry that you are having a hard time. Have you purchased something from our company before? It seems that there are no claims about any transaction with us, but a lot of issues with our sales and marketing. You have also posted a lot of claims that is inaccurate or just blatantly false, I'm curious where you are getting your information. If you have legitimate claims about a transaction with our company, please call in and we can help you work though it. Our customer service manager's name is Matt Johnston and his # is 407-740-0900. 

I did notice that every time you post, there are a series of other posts on the same day using other usernames making the same or similar claims. All of our calls are recorded for quality control and to ensure complete customer satisfaction. Our compliance department regularly reviews the calls to make sure that sales people comply with our company policies and other regulations. Every specialist should be able to clearly and confidently address all of the questions you posed. I find it highly unlikely that someone hung up on you because they didn't know the answers to your questions, because we regularly provide people with the same information. If you actually spoke to someone, please call us and let us know when it was and who it was with so we can review the call you are talking about and ensure that the specialist gets the proper retraining.

As for the expense of our courses, for the amount of education, live in-person training, one on one support, mentorship  online training and coaching, daily market analysis, additional charting and analysis software, and more that we offer, the cost of the package is nominal. We often offer payment plans, scholarships, and other financial assistance to those who cannot afford the full product so that they can get involved with our education as well.

In summary, we are not a fly by night scam organization. We are a 19 year old Forex educational company that has educated tens of thousands of students on the Forex market. If you have a legitimate issue with a transaction, a specific salesperson, or want to get involved with our education, please contact us directly and we will be happy to work something out with you so you have a chance to get educated and profitable in the market. 1.800.866.7431
Respond to this report!
What's this?

#4 Consumer Comment

Beware of MTI/Next Step Financial Holdings

AUTHOR: BeverlyM - (United States of America)

I agree with the first post here that MTI  dba Next Step Financial Holdings makes a lot of grandiose promises but they fall far short on delivery.  It should be noted that most people who take their courses lose money. It should also be noted that over 90% of the people who trade Forex lose money. MTI/NEST STEP FINANCIAL HOLDINGS will throw this in your face when you contact them to complain that their product is not working.

"Everybody loses money." They say. Well that is not what we are told when we signed up.

Let's take a look at how this company operates. First of all you will get a call from someone, a  low paid telemarketer no doubt, inviting you to attend a webinar. They will tell you that they are form Next Step Financial Holdings which is a reseller for MTI (Market Traders Institute) It is widely considered t hat Next Step Financial  Holdings and MTI are one and the same company. Both are in the same office and both are owned by the Martinez family.

These telemarketers will also rave about a special free ebook written by Jared Martinez, The FX Chief. We are told that it is about 20 pages of powerful information. FACT: It is about 5 pages of basically generic information that you can find on the internet. And calling it an ebook is a stretch. If it were printed it would probably be about the size of a small pamphlet and is more or less a promotional brochure, not an ebook.

We are also told that Mr. Martinez is world renowned forex trader and has written over 20 books.  The truth is, he has written about 20 promotional ebooks which are basically advertisements. There is no proof that he is a real trader and we are told that he has been trading ofr anywhere from 18 to 25 years depending on who we speak to. In all fairness, Mr. Martinez has had two books published. I looked on amazon.com and neither book even made the top 1 million. Hardly best sellers.

So we agree to attend the webinar. First thing we see is a huge building and it is at least implied that Next Step Financial Holdings and MTI occupy this monstrous building. In reality, the combined companies of MTI and Next Step Financial Holdings have about 50 employees and occupy a small space on one floor.

We follow the webinar which is supposed to be educational and we realize that it is a sugar coated sales pitch, much like attending a time share presentation. Only much worse. Parts of it appear to be live while most of it seems to be pre-recorded. There is some t/a, nothing earth shattering. And throughout the "demonstration" we are constantly reminded how great MTI is and that supposedly have been in business for 18  years and have around 35,000 happy clients.

The presenter tells us about his background, claims to be a forex trader for around 7 years and takes us to his facebook page with testimonials from MTI clients. Some of the claims seemed unbelievable. It should be noted that there was no record or indication of average returns, annualized. Only best returns which could have been fake or just luck.  When I typed this as a question, I could hear the presenter sigh, but he never responded.

This whole thing lasts for about 90 minutes. Then there is a question and answer session. The presenter reads the questions back but once again when I asked several questions, there were never addressed nor did I get a response.

Then the presenter asks the audience to leave their phone number if they are interested in hearing more. Next thing I hear him saying, "Thank you Bob. Thank you Carol. Thank you Jeff. Thank you Mike" etc. for leaving your number." I couldn't help but think that he was pulling these names out of the air or they were plants. So I didn't leave my number but low and behold they did call me back on the phone number that I used to register.

Wow that was fast! So I spoke with the "Educational Specialist" as he called himself, actually a sales person, probably better known as "The Closer" who was calling to "close me" He said several things that really rillied me. 

First of all, when he asked me if I had any investments and I told him that I had about 1/4 million in retirement accounts he gleefully told me that I could open a slef directed IRA and use that money to trade the Forex. I said, "Hey hold on a minute.  I spent most of my life working to build that account, you think I am going to gamble it on the Forex."

His reply was that MTIs training was so great that traders make money at least 60% of the time. He said it wouldn't be gambling.  Then he started bragging about margin accounts and that here in the USA I could get 50-1 margin so if I used my 1/4 million in retirement money to open an account, I would have over 1/2 a million to trade with. WOW! He said.

WOAH I said. Margin is high risk. You could lose alot of money. Then he said something which really caused me to laugh almost hysterically at the time, he said"It is not risky, all you can lose is your own money, not the borrowed amount." BHWAAAAAA!!! Is that all? Who wants to lose money and a 1/4 of a million at that from retirement accounts?? Not me.

He wasn't done. I told him that I wanted to trade on my own for awhile. He had a rehearsed answer.

"You will lose more by traidng on your own that what this course will  cost." Oh really? I'm going to lose more than $6, 900 by trading on my own? Don't think so. I didn't accumulate this nest egg by being stupid.

So then I told him that I was going to trade in a demo account first to practice. Again he had a well rehearsed answer ready for me. He says, "If you trade in a demo account, you could pick up a lot of bad habits. We con't recomend that." Oh of course not. You would rather have me pay you guys $6900 for an over-rated course.

Then I asked him some questions:

Do you trade?

What pairs?

What time frame?

How much are you making trading?

Have you taken this course? Did you pay for it or get it for free as an employee?

Can you show me confirmation slips proving that you trade?

If this deal is so great, how come you aren't trading?

Can you show me affadvaits of clients who have made the kkind of money you claim is possible with the

"pivot point predictions" you are so excited about?

How many lots have you purchased to take advantage of the coming "pivot point prediction"

If it is such a great opportunity, whay aren't you participating in it?

How many friends or relatives have you enrolled in this program? If this is what you say it is, why or why not???

Needless to say I didn't get any good answers to any of the questions. So I asked him a couple more

Help me understand why I should risk my retirement money on this?

Explain to me why you are better than the other companies out there?

His response was, "I have to go." And then CLICK!

Take some time and research MTI and Next Step Financial Holdings. Google Jared Martinez and his sons, Issac and Jacob. They have been involved in a lot of legal issues. I have seen the Ultimate Traders Package and it is nothing to  get excited about. The Analysts On Demand? Most of these "analysts" got about 1-3 months of generic training and don't even trade themselves. And these are the guys doing broadcasts and giving us "expert advice" Reminds me of the old joke about a guy who is giving out hot stock tips and just had his car repossessed.  To whom are you listening to? Be careful

The charting services offered here are inflated by at least 200%.  You can get the same or better elsewhere for a  lot less money.

The company from time to time offers partnerships. MTI had partners in Miami and the Caribean. Those partners lose money and went out of business. CAVEAT EMPTOR!
Respond to this report!
What's this?

#5 REBUTTAL Owner of company

Feedback

AUTHOR: MarketTraders.com - (United States of America)

Thank you for your feedback , we at MTI take feed back very seriously and use it to better our company.  That is how the Earn While You Learn program was developed.  We had a number of perpestive clients who did not want to go through the full education before they got started trading, as a business, we would be crazy not to try and satisfy a market request.  We thought we could satisfy this  request for our clients.   After trying this pilot program, we have found that there is no real substitute for fully understanding the trading concepts  taught in the Ultimate Traders Package, before doing actual live trades.  It is too risky.  So we discontinued the Earn While You Learn program.

Our education is not any different from a student learning to be a Surgeon.  There are no short cuts to perform surgery.  A medical student must learn the procedure as well as use all of the available tools to complete the surgery correctly.  To make educated decisions in Forex trading , you have to find a good education and use the available tools.  Market Traders has the best Forex training product  and tools on the Market, The Ultimate Traders Package, MTI 4.0 Charting an Forextips website.  The Ultimate Traders Packages , is not a  get rich scheme, it is an education.  It teaches a person the basics of the Forex Market  as well as  MTI strategies , so you can be better informed about each trade you about to execute.  We are an education company , not a broker, so we can not make any guarantees on how much you will make or suggest any trades.  But we can train you to understand  the market to ensure you are comfortable with the trades that you execute.
 
The Ultimate Traders Package is a four phase education:
Phase I- 16 On Demand Modules
Phase II-  Online Classes
Phase III- Online Mentorships
Phase IV- 2 Day Onsite Training


2 Months Free Access to :
MTI 4.0 Charting Software
Forextips Website- Analyst on Demand

Again, there are no shortcuts to building a solid understanding on any important learning concept.  Shortcuts only encourage bad habits, missed important steps or thought processes.  This is the reason that you must align yourself with the best Forex Education and utilize all of the resources available.

The price of greatness is responsibility and we take our responsibility seriously in selling, delivering and servicing our products. We appreciate your feedback and wish you success in your endeavors.If you need any other assistance please call us directly at 1-866-787-8558
Respond to this report!
What's this?

#6 Consumer Comment

Some are so amazing

AUTHOR: Richard - (U.S.A.)

It's so sad to see a good company being slammed by someone who's not really doing things right. First of all this person isn't even a client of the company. If you notice on the bottom she says she did not purchase the education. Secondly, anyone can make money on a demo account. That's why it's called a "DEMO". I will say that there is some truth to what this report says. Yes, in the earn while you learn program you are following the professional traders advice on his trade. You get to copy his trade verbatum and when he wins you win and when he loses you lose. It's part of the game.

I have been trading with MTI for over two years and the program just keeps getting better and better. The earn while you learn program was added in this last year and what a blessing it is. In June MTI went 7-8 trades in the program and I racked in $3,770. I've lost plenty of money but I can honestly say that I have won way more than I have lost due to the education. Part of the market is knowing that you are going to lose but I am educated enough to know that I can make it right back. I have followed the education exactly as it was lined up and I have been very successful. They taught me good techniques and I love that I can keep re-educating myself through their continued service.

I am one of those people that does not have to babysit my computer when I place trades. I can easily place a trade and walk away with confidence knowing that I am well educated and I only place trades after extensive market analisys and going over my trade plan. She should have bought the education. She might have known how to win her money back.

Have fun on your demo account playing with paper money. Again thank you MTI. I am close to hitting my goal of six figures this year.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory