- Report: #1095296
Report - Rebuttal - Arbitrate
Complaint Review: Market Trend Signals
Market Trend Signals3400 N Ashton Blvd, Suite 170, Lehi, Utah USA
Market Trend Signals Market Harbinger Institute, LLCTrends University Recurring billings for previously cancelled subscriptions Lehi Utah
*Consumer Suggestion: Virtual Accounts benefit all concerned
*Author of original report: Market Trend Signal Makes good
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In Sep 2012 I purchased products and services from Market Trend Institute (which I never fully received). I was billed $99.00 by Market Harbinger Institute. After several complaints they refunded my money. However, a year later they somehow obtained my new credit card number from the bank and billed me $99.00 for a "recurring" subscription even though I never received any products or services. Also I never authorized the 2013 billing. They apparently fraudulently obtained my information from the bank and billed me again. This is a new type of scam that banks apparently allow to propagate when they permit unscrupulous companies to bill for charges on a recurring basis even though no services are provided. Market Harbinger Institute and Market Trend Signals apparently used the wording in their ad which talks about an "annual subscription" as their authorization to bill customers every year unless they cancel "every year". The fact that a customer cancels an order does not prevent this company from collecting YEARLY regardless of any previous cancellations. Please be forewarned and please check your monthly credit card charges carefully. Market Trend Signals and Market Harbinger Institute found a way to bill me on 2 different credit card numbers for these yearly subscriptions which and for products I never fully received.
This report was posted on Ripoff Report on 10/28/2013 08:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Market-Trend-Signals/Lehi-Utah-84043/Market-Trend-Signals-Market-Harbinger-Institute-LLCTrends-University-Recurring-billings-1095296. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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