- Report: #990796
Report - Rebuttal - Arbitrate
Complaint Review: Marketing Concepts
Marketing Concepts801 Northpoint Parkway West Palm Beach, Florida United States of America
Marketing Concepts Employee Scam in West Palm Beach, Florida
After this, I was taken out "into the field" by Kokila Alahakoon, who would become my team leader. He explained how the most effective mode of marketing is door-to-door meetings. We drove in a packed car and were dropped off at a shopping center. We went from business to business trying to make office supply sales. He did not make any sales in that time.
After this we went back to MC and we met with Panni again. I was offered the job that evening, and I started the following week. When I arrived on Monday I was led into a team meeting where everyone was standing around in a circle giving each other pep talks, praise and talking about how much money each person makes. We also played games, which were supposedly "team building exercises" (like, Charades and Scattergories).
I was assigned to go out in the field with a corporate trainer, where they drop you off in a location and promise to pick you up at 4:30. You lose about 2-3 hours off your morning in the meeting where you play games, so we would usually get out there by 10:00 or 11:00 A.M. Once we started going around I started realizing that the job was really a sales job, and not a management position, as was promised. He explained that in order to build effective leadership the company starts all new employees on sales jobs, and then you slowly progress and can be promoted until one day you can be an owner. At around 4:30 we had to go back to the office for a second meeting (called Bell Party). Everyone would have to sit in a circle and ring a bell to celebrate their accomplishments in the field. On top of this, every week they had a mandatory team night where you had to get together with the other employees outside of work, regardless of whether or not you had a family at home that you needed to spend time with.
Little did I know that Panni was a self-promoter, and not an honest business owner. He would promote and help those who would befriend him outside of work, and he would limit others' ability to be promoted. I was told I would be paid for my two weeks of training, and I received one hundred dollars less than other employees who also started at the same time as me. This is just one example of Panni's dishonesty.
According to the formula that the company uses, a person should be able to make a good amount of money off of sales commissions, as well as rise up in the company by following a basic checklist. My paychecks would range anywhere from $50.00 to $150.00, which was sometimes less than the gas I burned out in the field in one day. Additionally, while I was being trained, my trainer used to jump in during my sales pitch to take my sale, allowing him to get commission from it while I did all the work.
During my time at Marketing Concepts I was promoted once to Corporate Trainer by following the checklist. This promotion is the stepping stone between being a salesman and being an assistant manager. Once you are a corporate trainer you are to start building a team so you can manage other people. Although I was a corporate trainer for the majority of my employment at MC, I was never given new hires to train or begin developing, so it was as if I never got promoted, although I was now required to attend a second meeting after Bell Party every night. I was also required to attend mandatory business trips out of town, where I was required to drive my own car and was not reimbursed for gas expenses.
After about a month I found out that Panni was dating one of the corporate trainers. During an office retreat in Miami, many employees went down to party and Panni was caught cheating with a different office employee. Kokila told me that Panni would be stepping down and Kokila would be put in charge of the office and he would be promoting me to assistant manager, but this never happened. Panni was allowed to continue running the office even though he had publicly shamed his company as an owner at an office event.
Although there is a formula for making money and rising to the top, somehow it just never seemed to go according to plan. I was shown that if I was able to make 8 sales a week, with all the extra bonuses, I could make $1,000 a week. However, I would make more than 8 sales in a week, and still never see a paycheck with bonuses or any amount even close to $1,000 a week. If you are looking for employment, do not go to Marketing Concepts. It is a huge scam.
This report was posted on Ripoff Report on 01/03/2013 03:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Marketing-Concepts/West-Palm-Beach-Florida-33407/Marketing-Concepts-Employee-Scam-in-West-Palm-Beach-Florida-990796. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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