- Report: #274174
Report - Rebuttal - Arbitrate
Complaint Review: Marlo Furniture
Marlo Furniture650 General Washington Drive Alexandria, Virginia U.S.A.
Marlo Furniture, Marlo sold me defective furniture and didn't honor service/repair agreement.Alexandria Virginia
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Several months, early in September, the sofa began to sink. I called the 1-800 number Mohammed had given me. I also called the Marlo store at the Alexandria location on several occasions, asked for the Mohammed, the salesperson or manager. To no avail, my calls were never returned or I was placed on hold for 30 minutes. I sought to speak with someone in customer service and only got voicemail. No one ever returned my call or follow-up with me regarding the issue.
This has been frustrating and horrible.
This report was posted on Ripoff Report on 09/12/2007 08:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Marlo-Furniture/-Alexandria-Virginia/Marlo-Furniture-Marlo-sold-me-defective-furniture-and-didnt-honor-servicerepair-agreeme-274174. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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