- Report: #1077240
Report - Rebuttal - Arbitrate
Complaint Review: Marriott Streamside at Vail Colorado
Marriott Streamside at Vail Colorado2284 S. Frontage Road West, Vail, CO 81657 Vail, Colorado USA
Marriott Streamside at Vail Colorado Marriott Resort and Vacation Club Poor customer service, NO air conditioning in the rooms, they raise the rates during your stay and don't tell you at check-in. Vail Colorado
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The rooms and resort looks just like the pictures; however, this resort is sub-par to most Marriott properties. No continental breakfast or any restaurant on the premises. Also, NO air conditioning in the rooms, not sure why, there is air in the main building. The rooms were hot and stuffy in August; housekeeping gave us a fan but it was very noisy and made it very difficult to sleep at night. Also, the resort personnel do not have very good customer service. When reserving the hotel or checking in, Marriott personnel did not tell me the rates increase on the nights that fall on a weekend. The room was definitely not worth the weekend rate. I would not stay at this Marriott again.
This report was posted on Ripoff Report on 08/19/2013 08:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Marriott-Streamside-at-Vail-Colorado/Vail-Colorado-81657/Marriott-Streamside-at-Vail-Colorado-Marriott-Resort-and-Vacation-Club-Poor-customer-serv-1077240. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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