My husband and I attended a John Gray seminar in 2008. It made such a positive difference in our lives. When we heard John had started an executive training program, we were excited to see if they could make a difference in our small chain of regional banks here. The only difference they made was to our bottom line, in the negative direction.
We first spoke to Rich Bernstein at Mars Venus headquarters in Las Vegas. After a series of calls, he sold us a 2day gender training for our staff of 218 employees. I should have trusted my intuition because the whole experience felt sleazy. But since John Gray had helped me so much in the past, I figured this group could too.
The training fell far short however. The trainer made blanket assumptions about men and women in an office setting. They ran through the typical sales cycle and handed out materials that looked over 10 years old. [continued below]....
..... One of the graphs they showed on their projector included the name of another training company at the bottom!
The trainer was there to teach my team how to sell better but the entire program fell far short of our expectations. By the end of the first day, I knew I had made a mistake hiring them. I called Rich to cancel the second day because it was more worth for my team to be back in the office than in his classroom. He had promised me a 100% guarantee if we weren't satisfied. But when I told him it was falling short of our expectations, he told me the second day was the "meat of the training". I told him we were bankers, not butchers and would like a refund. He convinced me to let him keep half of their fee to pay his trainer but promised to refund us the rest.
3 months have passed and he will not return my calls or emails. I have given up at this point ever seeing it again, so I am posting here to warn the rest of you. BEWARE