- Report: #1058894
Report - Rebuttal - Arbitrate
Complaint Review: Marshall Engines
Marshall Engines404 West 8th Street, Kearney , Nebraska USA
Marshall Engines Marshall Engines Warranty is non existent and engines are junk Kearney Nebraska
*Author of original report: Mechanic is still waiting to be paid for Warranty Work
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Purchased Marshall reman engine in Feb this year. Installed by ASE Certified mechanic. Ran 118 miles then began knocking and lost oil pressure. Tons of metal in oil and filter. Marshall sent out replacement. Same shop installed 2nd engine. Ran 238 miles, began knocking and lost oil pressure again. As before oil looked like metal flake paint there was so much metal in the oil. Marshall said 1- 6 weeks for third replacement engine. 2 weeks pass. Contacted Marshall about third engine. Was told it was shipping out. 1 week later, contacted Marshall again. No engine was shipped. Marshall inspected engine when it was returned only to deny warranty claim citing there wasn't anything wrong with it. Both sounded as if they were going to drop they crank onto the ground. Investigating tech also said there was no metal present in oil passages or galleries. Marshall engines are scrap. Their customer service is nonexistent and they are out to deny any claim that they know should be warrantied. 3rd engine was put in vehicle (non Marshall) by same tech and no issues. Over 1000 miles on it now.
This report was posted on Ripoff Report on 06/13/2013 12:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Marshall-Engines/Kearney-Nebraska-68845/Marshall-Engines-Marshall-Engines-Warranty-is-non-existent-and-engines-are-junk-Kearney-1058894. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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