- Report: #958079
Report - Rebuttal - Arbitrate
Complaint Review: Marshall's ATA
Marshall's ATA2900 windriver lane #138 Denton, Texas United States of America
Marshall's ATA Major disappointment, very misleading, GREEDY Denton, Texas
*REBUTTAL Owner of company: Let's Set the Record Straight on Testing Policy
The day before testing, as we were preparing, we were informed that we wouldn't be permitted to test. We were told that we would have to pay an additional $150 plus testing fees and enter into a 12-month contract. The reason given was that ATA will not allow you to test under an intro period. This is obviously a lie. This all happened two weeks into the five week intro period. We promptly discontinued our involvement with Marshall's ATA. I requested a refund and was refused.
I feel completely mislead and cheated.
The biggest disappointment was to my 7-year old child that had worked so hard with Robert and Cynthia. He respected them and didn't understand why they wouldn't let him test. He thought he had done something wrong. This was a tough lesson in disappointment and dishonesty for a young child.
It is wrong to represent yourself as a leader and a role model to a child when all you care about is money! If you are looking for a reputable martial arts facility don't go to Marshall's ATA!
This report was posted on Ripoff Report on 10/21/2012 08:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Marshalls-ATA/Denton-Texas-76210/Marshalls-ATA-Major-disappointment-very-misleading-GREEDY-Denton-Texas-958079. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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