Martinez Towing & Auto Repair 331 E. Foothill Blvd.
Upland, California United States of America
Martinez Towing & Auto Repair impound, towing, release fees, impound fees, auto club, upland police Upland, California
*Author of original report: STRANDED CONTINUED
*Consumer Comment: Why?
Single female's 2002 Tahoe loses total power while driving home from work in the early evening during rush hour traffic. She pulls her car to the curb just as it shuts down to avoid being directly in the line of traffic. Unable to reach any family or co-workers to assist her. After approx. 15 minutes in the dark she determines that it is not safe to remain the in the vehicle for fear of being hit from behind. She phones AAA for roadside assistance and exits the vehicle for safety reasons and walks to a nearby restaurant to wait for help. Approximately 30 minutes later, she is contacted by Martinez Towing. Martinez Towing states that they are at the abandoned vehicle with the local police. Single female states that she is on her way back to the vehicle but is told by Martinez Towing that unattended vehicles cannot be towed. Martinez Towing also contracts with the Upland Police Dept. for towing. As the single female is walking to the vehicle she sees that Martinez Towing has her 2002 Tahoe opened and on the back of the flat bed tow truck ready for transport. She approaches the scene thankful that her vehicle is being transported to her home in nearby Alta Loma only to witness Martinez Towing driving away without her car and without her. Instead of towing the car to her residence, Martinez Towing informs the police department that they have cancelled AAA's call for assistance forcing Upland Police to order the car towed from the scene to their impound yard where it would be held until the stranded single female pays Martinez Towing $190 plus $45 per day for release. This is an obvious move to scam money from an innocent, stranded individual. There was absolutely NO reason for Martinez Towing to tow the car to their impound yard and not to the single female's home.
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