- Report: #418239
Report - Rebuttal - Arbitrate
Complaint Review: Maryanne Kennedy Data Entry Institute
Maryanne Kennedy Data Entry Institute8721 St. Monica Blvd Los Angeles,, California U.S.A.
Maryanne Kennedy Data Entry Institute, Data Entry Scam Maryanne Kennedy Los Angeles, California
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So back in Setember of 2008 I purchased the software from Maryanne Kennedy Data Entry Institute for 197.00. I waited for the software to show up and it never did, so I tried calling Customer Service 1-800-381-7820 sure to be answered 24 hours a day. This was not the case . Everytime I called I would be on hold for long periods of time and either get a message stating that their system was being updated or there would be a disconection after being on hold for a long while. This went on for 4 months.
Finanlly Janruary 30th I get through and spoke with Customer Service about getting a refund being that I never recieved the product. Also the fact that I had such a horrible time trying to get someone to answer.
The person on the phone told me that I could not get a refund, because my 30 day trial was over. So I explain once again that I never recieve the product to try, and they have no record of me excepting the product. I had no product to try for the 30 days and had no luck getting intouch with customer service to get the product. Anyway I kept stating I wanted refund and was told that I wasn't entiled to the refund because of the 30 days.
I ask to speak with a supervisor and put me on hold once again till the call disconected.So I called back again on hold for a long time , went through my name , put me hold email ,verfiy my address put me on hold etc. asked for the supervisor or the supervisors name and was told I could not have that information. That I was not getting a refund.
In the mean time I have no product that I purchased and I'm out 197.00 dollars. I feel I have been scamed . I'm going to keep trying by calling daily but it is probably a dead end . I just hope it doesn't happen to anyone else and hope for justice for the people who are miss lead by trying to find work to feed and house a family . I should have taking caution but all I could think was to make a pay check to make ends meet.
North Kingstown, Rhode Island
This report was posted on Ripoff Report on 01/30/2009 02:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Maryanne-Kennedy-Data-Entry-Institute/Los-Angeles-California-90069/Maryanne-Kennedy-Data-Entry-Institute-Data-Entry-Scam-Maryanne-Kennedy-Los-Angeles-Cali-418239. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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