• Report: #1011723

Complaint Review: Marz Bar

  • Submitted: Sun, February 10, 2013
  • Updated: Sun, February 10, 2013

  • Reported By: snickers2013 — Bethlehem Pennsylvania United States of America
Marz Bar
142 Sitgreaves Street Phillipsburg, Pennsylvania United States of America

Marz Bar http://www.marzbarnj.com/ Crooks, rude, nasty Phillipsburg, Pennsylvania

*REBUTTAL Owner of company: Real Story

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Drove and had friends meet us at Marz from Bethlehem PA in a snowstorm to use $50 in 1/2 off the Valley certificates I had.

They were purchased in Feb 2012 and clearly stated "valid for two years from ddate

Checked out their menu online and called before the trip to make sure they were open and if we needed reservations.  The man who answered said we don't need reservations.

The menu on their website looked good, salads, burgers, wraps. 

We arrived around 7 pm on a Friday night.  The place was empty.  There was one person running everything from bar to cook.  

We wanted mixed drinks.  He didn't know how to make any, including a long island iced tea.

We ased for draft light beer.  After a delay of waiting, the keg was empty.  He kept chatting us up telling us how spanish girls are the worst patrons and he has to bounce them out all the time. [continued below]....
.....  I didn't think that was appropriate small talk.  He ignored my request for menus. 

We wanted our drinks, not idol, racist banter.  He didn't even know what they had so we had to show him the Mich Ultra light in the cooler.  It tasted bad and the labels were loose, like to was old.  I looked and Low-and-Behold it expired last June.  June 15, 2012.

We wanted food.  I went up again and asked him for menus for our party of 4.  He passed me 1 and said "we don't any of of this anymore" referring to the whole page of sanwiches and entrees.  So from the appetizer page we asked for clams.  He said they dont have them.  Nachos? nope.  All they had on  the whole menu was chicken fingers and mozz sticks.  A five year old would be happy with that selection perhaps but that was not what we drove there for.

Then, starving, and no food, we decided to check out to go to a place that had food.  They wouldnt take our gift certifcates. The bar tender and owner were on the phone and the bar tender was told to not take them.  We cant use them for anything except the (expired) botled beer and we cant even get that to go.  We have to sit there and drink on an empty stomach.

My friend got the owner on the phone and told him were are four area business owners and this is no way to treat people..  He laughed at her!  We thought about calling the police - as this was fraud to not accept certifcates - he said "please call them, I know them... hahahaha"

So I have $50 in valid certifcates to a crappy, misleading and fraudulent place.  

This report was posted on Ripoff Report on 02/10/2013 09:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Marz-Bar/Phillipsburg-Pennsylvania-08865/Marz-Bar-httpwwwmarzbarnjcom-Crooks-rude-nasty-Phillipsburg-Pennsylvania-1011723. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Owner of company

Real Story

AUTHOR: Garrett - ()

4 individuals who wrote this report walked out on there tab, they were supposed to leave the certificates but ubruptly ripped them away from our manager hands and ran out of the bar. Reason, they wanted Beer To Go, which is not valid for these coupons, there were 4 women who came into the bar on Fri Feb 19 durung a blizzard and a NJ State of Emergency, it was early , 8pm and we were closing for the night, its true, the bar was empty, and staff could not get to work, I had my manager alone and tried to do everything he could to serve them, he had limited kitchen and offered certain items from the menu, they oredered a bottle beer each at the bar which was served to them, they insulted my manager and refused anything he could make them in the kitchen, they then presented their coupons to the manager and demanded for beer To Go, When he told them that the coupon Clearly States NO TO GO , they ripped the coupons out of his hand and left their $12 bar tab and no TIP.. I have tried to contact the individuals but they are hiding behind thier keyboards... on another note. Marz bar is up 30% in business and is doing excellent, please be aware that not all comments are accurate, so I'm still looking for these people who must drive a monster 4x4 truck to be able to get through such a nasty blizzard...

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