• Report: #349471

Complaint Review: Mason Capital Group - Gretchen Fox - Lending Tree

  • Submitted: Wed, July 09, 2008
  • Updated: Wed, September 10, 2008

  • Reported By:Granada Hills California
Mason Capital Group - Gretchen Fox - Lending Tree
Remment Street Canoga Park, California U.S.A.

Mason Capital Group - Gretchen Fox - Lending Tree Fraud, Scammed, Lied to us, took our money, got our house foreclosed upon, Loss Mitigation Canoga Park California

*UPDATE Employee: To Dub in Granada Hills/Mason Capital Group does not have a client IN Granada Hills

*UPDATE Employee: To Dub in Granada Hills/Mason Capital Group does not have a client IN Granada Hills

*UPDATE Employee: To Dub in Granada Hills/Mason Capital Group does not have a client IN Granada Hills

*UPDATE Employee: To Dub in Granada Hills/Mason Capital Group does not have a client IN Granada Hills

*Consumer Comment: this company will take your money

*UPDATE EX-employee responds: This client is exactly right

*UPDATE Employee: One more thing

*UPDATE Employee: Mason Capital Group, a AAA company NOT A SCAM

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Whatever you consumers do, do not do it with this company. this company is full of crap...They advertise Loan Modification, what you really get is a nice charge on your credit card and the house goes into foreclosure....They have sales representatives that are worse than the loan officers that put alot of us in the terrible loans that we are in now. they promise to get you out of foreclosure, promise to get your interest rate lowered, and you principle balance cut so that you owe less...the only thing that i got everytime I called in to talk to my case manager is the run around and voice mails....no one wants to talk to you over at that company...the sales representatives charged me two times what my mortgage payment is and said that they would have their case managers negotiate with my lender for me to get my loan reinstated and caught current...what actually happened is that i put my faith in a company that promised to help and four months later I got a letter in the mail saying that my house has a sale date...when I finally got a hold of my case manager after two weeks of leaving messages they told me not to worry it was part of the process and that they would be able to get the sale date postponed. When I was unable to make my second payment to Mason Capital they said that my file was suspended and now I have been forced moved by the sheriff and where am I to go. I gave whatever little savings I had to Mason Capital and have no money to pay for a hotel or even an apartment. So I then tried again to get a hold of someone over there to see if I could get a refund and was told that it would be sent to the person in charge of refunds and had to wait for them to contact me. Another week went by and I called again only to find out that they were not going to give me my money back, even though they did not come through and save my house. so take a lesson from my experience...some of the companies that offer this loan modification loss mitigation or whatever they call it are hinest, but NOT THIS ONE.....CONSUMERS STAY AWAY

Dub
Granada Hills, California
U.S.A.

This report was posted on Ripoff Report on 07/09/2008 10:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mason-Capital-Group-Gretchen-Fox-Lending-Tree/Canoga-Park-California-91304/Mason-Capital-Group-Gretchen-Fox-Lending-Tree-Fraud-Scammed-Lied-to-us-took-our-mon-349471. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 8Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

To Dub in Granada Hills/Mason Capital Group does not have a client IN Granada Hills

AUTHOR: Rich - (U.S.A.)

To this so-called client, Dub:

My name is Rich and I'm the person whos name you misspelled in your untrue complaint. I do not respond well to threats. However, if you would like to still "meet up and settle this", why don't you give me a call at the phone number that you should have, ask for me, and we can make an appointment. Whatever issues you may have with the company can be resolved, although I do have a few questions that I would like to know (so if you do call - have the answers ready): 1) How far behind were you on your mortgage BEFORE you signed up with us? (Because if you were booted out by the sheriffs soon after signing with us, you HAD to be severely in arrears, and we were probably not told this by YOU. If we had been told, we probably would not have accepted the file!); 2) If it did take a while before we were able to do anything, and it was more than a few months before you were evicted, what were you doing during all that time? (I know if I was about to lose my home, I would to whatever I had to do to keep it - even if that included spinning one of those d**n arrow signs on a street corner!) Did you save any money like you were definitely told? Probably not - If you can't afford a hotel, you probably don't work. I look forward to hearing from you! Thank you for your time!
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#2 UPDATE Employee

To Dub in Granada Hills/Mason Capital Group does not have a client IN Granada Hills

AUTHOR: Rich - (U.S.A.)

To this so-called client, Dub:

My name is Rich and I'm the person whos name you misspelled in your untrue complaint. I do not respond well to threats. However, if you would like to still "meet up and settle this", why don't you give me a call at the phone number that you should have, ask for me, and we can make an appointment. Whatever issues you may have with the company can be resolved, although I do have a few questions that I would like to know (so if you do call - have the answers ready): 1) How far behind were you on your mortgage BEFORE you signed up with us? (Because if you were booted out by the sheriffs soon after signing with us, you HAD to be severely in arrears, and we were probably not told this by YOU. If we had been told, we probably would not have accepted the file!); 2) If it did take a while before we were able to do anything, and it was more than a few months before you were evicted, what were you doing during all that time? (I know if I was about to lose my home, I would to whatever I had to do to keep it - even if that included spinning one of those d**n arrow signs on a street corner!) Did you save any money like you were definitely told? Probably not - If you can't afford a hotel, you probably don't work. I look forward to hearing from you! Thank you for your time!
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#3 UPDATE Employee

To Dub in Granada Hills/Mason Capital Group does not have a client IN Granada Hills

AUTHOR: Rich - (U.S.A.)

To this so-called client, Dub:

My name is Rich and I'm the person whos name you misspelled in your untrue complaint. I do not respond well to threats. However, if you would like to still "meet up and settle this", why don't you give me a call at the phone number that you should have, ask for me, and we can make an appointment. Whatever issues you may have with the company can be resolved, although I do have a few questions that I would like to know (so if you do call - have the answers ready): 1) How far behind were you on your mortgage BEFORE you signed up with us? (Because if you were booted out by the sheriffs soon after signing with us, you HAD to be severely in arrears, and we were probably not told this by YOU. If we had been told, we probably would not have accepted the file!); 2) If it did take a while before we were able to do anything, and it was more than a few months before you were evicted, what were you doing during all that time? (I know if I was about to lose my home, I would to whatever I had to do to keep it - even if that included spinning one of those d**n arrow signs on a street corner!) Did you save any money like you were definitely told? Probably not - If you can't afford a hotel, you probably don't work. I look forward to hearing from you! Thank you for your time!
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#4 UPDATE Employee

To Dub in Granada Hills/Mason Capital Group does not have a client IN Granada Hills

AUTHOR: Rich - (U.S.A.)

To this so-called client, Dub:

My name is Rich and I'm the person whos name you misspelled in your untrue complaint. I do not respond well to threats. However, if you would like to still "meet up and settle this", why don't you give me a call at the phone number that you should have, ask for me, and we can make an appointment. Whatever issues you may have with the company can be resolved, although I do have a few questions that I would like to know (so if you do call - have the answers ready): 1) How far behind were you on your mortgage BEFORE you signed up with us? (Because if you were booted out by the sheriffs soon after signing with us, you HAD to be severely in arrears, and we were probably not told this by YOU. If we had been told, we probably would not have accepted the file!); 2) If it did take a while before we were able to do anything, and it was more than a few months before you were evicted, what were you doing during all that time? (I know if I was about to lose my home, I would to whatever I had to do to keep it - even if that included spinning one of those d**n arrow signs on a street corner!) Did you save any money like you were definitely told? Probably not - If you can't afford a hotel, you probably don't work. I look forward to hearing from you! Thank you for your time!
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#5 Consumer Comment

this company will take your money

AUTHOR: Lala - (U.S.A.)

this company promised me the world and just took my money....
i am now losing my home because of the claims they made....
they didnt even contact my lending gorup.... as soon as they took my money i could not get a hold of anyone.. they do not have an actual address they are all p.o box address'
this company is fake and is a scam.... please dont deal with this company or anyone affiliated with them...
and rich sapluto if i find you... or anyone that works there and i do not get my money back you are in trouble...and if you want to meet up please email me a location so we can settle this...
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#6 UPDATE EX-employee responds

This client is exactly right

AUTHOR: Alies - (U.S.A.)

please read the email of the client from Granada Hills they will just take your money for a commision check thats it you will lose your house like he did and as a example to let you know they didnt work on his case Mason Capital tells you what you want to hear they promise the world are attemt to work on your behalf and get you nothing No one company can do all what they say lower your rate, past due payments on the back end, lower payment, stop sale date, principal balance reduction, that is false if that were true how come the Forclusure rate is going up every week it seems like check the news this is a scam and dont send them any money please save your self the stress and heartache.
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#7 UPDATE Employee

One more thing

AUTHOR: Getem - (U.S.A.)

This is an extension to the respond to Dub,
We dont have one client that is in Granada Hills.
are you really are client???????
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#8 UPDATE Employee

Mason Capital Group, a AAA company NOT A SCAM

AUTHOR: Getem - (U.S.A.)

I would love to know who you are so we can look up the information that you are stating. We have been helping homeowners and have had a wide range of sucess keeping homeowners in their home and getting a work out plan. I am also a consumer and i know that if i miss a payment with my phone company they too will also suspend my services, so i dont feel that it fair to say that we did not do our job if you never made your payments. I say this with all intensions to help i would like to know who you are so i can pull out the fille. I wish you the best and if you need to contact me call at (866) 749-4916 and ask for Rich Sapluto.
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