- Report: #1046407
Report - Rebuttal - Arbitrate
Complaint Review: Massage Envy, Camas, WA
Massage Envy, Camas, WA322 SE 192nd Ave #108 Vancouver, Washington United States of America
Massage Envy, Camas, WA Difficult Cancellation Policy That Is Ridiculous! Vancouver, Washington
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I contacted Massage Envy and told them once again, to cancel my account. I didn't even want to rebuke the charge thinking somewhere in the contract, in small print, it was mentioned. I was told once again, I had to come in and sign a cancellation form. . period. This I did the same day I called the matter in which was the evening of April 24th at about 6:30pm.
After being kept waiting until paying clients were checked-in, I was given the opportunity of filling out the cancellation form. I was then told about the 3 pre-paids I could use before May 17, 2013 which was when ANOTHER MEMBERSHIP FEE WOULD BE CHARGED!!!!! Whether I used the 3 pre-paids or not!!!! I was so flabergasted and upset, I just turned around and walked out! Anyone else out there experienced the same? I want an attorney to get a hold of this business and let them know they are 'walking on thin ice'!
This report was posted on Ripoff Report on 04/26/2013 09:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Massage-Envy-Camas-WA/Vancouver-Washington-98683/Massage-Envy-Camas-WA-Difficult-Cancellation-Policy-That-Is-Ridiculous-Vancouver-Wash-1046407. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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