- Report: #662822
Complaint Review: Massage Envy Eugene Oregon
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| Massage Envy Eugene Oregon 1011 Valley River Road #106
Eugene, Oregon United States of America |
|
Massage Envy Eugene Oregon RIP OFF Eugene, Oregon
*Consumer Comment: Additional issues
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This report was posted on Ripoff Report on 11/16/2010 08:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Massage-Envy-Eugene-Oregon/Eugene-Oregon-97446/Massage-Envy-Eugene-Oregon-RIP-OFF-Eugene-Oregon-662822. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Additional issues
AUTHOR: Dean - (U.S.A.)
SUBMITTED: Saturday, November 20, 2010
I went through some similiar problems, in addition when my 12 month contract expired more problems popped up.
Before any rebilling can be stopped you have to fill out a request to cancel, at the bottom of the form it MUST have the managers approval and signature saying your case was reviewed and they approve of your request to cancel. I had to have my card issuer dispute the renewal due to the manager dragging feet and saying she wasn't sure she could approve the request so it rebilled for a year.
The moved very quickly once the card company contacted them.
