• Report: #1162713

Complaint Review: Massage Envy Florence KY

  • Submitted: Wed, July 16, 2014
  • Updated: Wed, July 16, 2014

  • Reported By: Clarence — walton Kentucky
Massage Envy Florence KY
Houston rd Florence, Kentucky USA

Massage Envy Florence Kentucky Bad business practices. reporting to a collections agency. will not cancel contract. Florence Kentucky

*Author of original report: issue resolved

*Consumer Comment: The purpose of contracts is to define both party's responsibilities..

*Consumer Comment: Can't wait to hear your answer to Robert's question...

*Author of original report: contract

*Consumer Comment: Question..

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i was a customer for 10 months with no problems but i lost my job and found new job 75 miles away but they would not let me out of my last two months of contract totaling 120 bucks even after i explained. i now spend 10 hours a week driving to work and my wages went down and my expenses


This report was posted on Ripoff Report on 07/16/2014 11:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Massage-Envy-Florence-KY/Florence-Kentucky/Massage-Envy-Florence-Kentucky-Bad-business-practices-reporting-to-a-collections-agency-1162713. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

issue resolved

AUTHOR: Clarence - ()

today i received email saying they have lifted any collection activity.  thank you massage envy for taking the right action.

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#2 Consumer Comment

The purpose of contracts is to define both party's responsibilities..

AUTHOR: Ken - ()

They are upholding their end, YOU don't want to uphold yours.  If contracts could be cancelled at the whim of the signer, there would be no value to having a contract.  YOU agreed to ALL its terms when YOU signed it. There is NO Ripoff here.  Your "circumstances" are TOTALLY irrelevant.

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#3 Consumer Comment

Can't wait to hear your answer to Robert's question...

AUTHOR: Ken - ()

What DOES this contract say?

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#4 Author of original report

contract

AUTHOR: Clarence - ()

it allows cancellation if you move outside a 25 mile service center but it should let me cancel due to hardship due to my special cercomstances i would think.  they should play fair.

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#5 Consumer Comment

Question..

AUTHOR: Robert - ()

So does the legally binding contract you signed allow you to cancel it if you loose your job and find another job 75 miles away where you earn less and have to commute 10 hours a week?

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